Sales Apprentice THOMAS JACKSON ESTATE AGENTS LTD
You will be responsible for administrative tasks within the agency as well as delivering excellent customer service, both face to face and on the telephone. You will monitor and update the application database, register applicants, arrange viewings, and liaise with vendors and buyers.
Closing date: 03 Mar 2023
Apprenticeship summary
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Annual wage
£9,254.44
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Working Monday - Saturday with 1 day off in the week. Working hours are 9am - 5.30pm with 1 hour for lunch (Monday - Friday) and 9am - 5pm with 1 hour for lunch (Saturday).
Total hours per week: 37.0
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Expected duration
18 Months
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Possible start date
06 Mar 2023
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Date posted
17 Jan 2023
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000123071
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Positions
1 available
What will the apprentice be doing?
Duties will include:
- Assist with the management of the front office dealing with face to face, telephone and email enquiries
- Assist with the management of the application database ensuring regular contact with prospective buyers and tenants
- Registering applicants, matching to buyers
- Arranging viewings with buyers
- Liaising with vendors and buyers regarding offers
- Canvassing to seek new business
- General administration duties
- Update window display
What training will the apprentice take and what qualification will the apprentice get at the end?
Your training will be provided by both your Employer and Grey Seal Academy. All training is delivered face to face at the workplace either on site or videoconferencing; this includes x1 training session and x1 coaching session per month.
You will have access to an online portfolio and virtual learning environment to assist your training and assessment during your programme.
Grey Seal Academy will train you towards achieving the Customer Service Specialist Level 3 Apprenticeship Standard and in maths and English Level 2 (if applicable). Your training will include the following areas:
- Develop self
- Business knowledge and understanding
- Customer journey knowledge
- Knowing your customers and their needs
- Customer service culture and environment
- Business focused service delivery
- Providing a positive customer experience
- Working with your customers/customer insights
- Customer service performance
- Service improvement
- Ownership/responsibility
- Team working
- Equality
- Presentation
What is the expected career progression after this apprenticeship?
Upon completion of the apprenticeship, the employer would like to maintain your employment on a permanent basis.
Requirements and prospects
Desired skills and personal qualities
Qualifications
About the employer
Employer
THOMAS JACKSON ESTATE AGENTS LTD
Address
152 NORTHDOWN ROAD
CLIFTONVILLE
MARGATE
CT9 2QN
Training
Training provider
GREY SEAL ACADEMY LIMITED
Contact
Holly Lee-Crick
01773829121
Apprenticeship standard
Customer service specialist
Level 3 (A level)
Before you apply
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