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Implementation Consultant apprentice CAPITA PLC

We are looking for an enthusiastic and proactive apprentice to join the existing Implementations team, to provide technical consultancy for new clients from the initial point of sale to the implementation phase. The successful candidate will provide technical support to their system before handover to the main support team.

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Closing date: 19 Feb 2023

Apprenticeship summary

  • Annual wage

    £20,000.00

  • Working week

    Mon - Fri / 8:30am – 5:30pm

    Total hours per week: 40

  • Expected duration

    18 Months

  • Possible start date

    27 Feb 2023

  • Date posted

    19 Jan 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000121457

  • Positions

    1 available

What will the apprentice be doing?

•             Determine whether client environments are suitable for the deployment of our products and bespoke elements
•             Plan and carry out software installations on client’s networks including the server and client computers.
•             Provide technical consultancy both internally and externally to ensure that requirements are being met with the initial installation.
•             Collaborate with the Project Managers, providing insight into the technical side of software implementation
•             Maintain a line of communication to the client, keeping them up to date with ongoing work
•             Hand over completed implementations to the support team
•             Assist the main support team with technical support cases when required.

What training will the apprentice take and what qualification will the apprentice get at the end?

IT Solutions Technician (Software) Level 3 apprenticeship programme.

What is the expected career progression after this apprenticeship?

Possibility of permanent employment following successful completion of the apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Team working, Initiative, Patience, Ability to multitask

Qualifications

GCSE or equivalent English (Grade 9-4/A*-C) Essential
GCSE or equivalent Maths (Grade 9-4/A*-C) Essential

Things to consider

Home based. Standard Statement: • Cirencester College reserves the right to close this vacancy before the stated deadline once sufficient applications have been received

About the employer

We are a software development company which specialises in developing Time & Attendance and Payroll Software.

Employer

CAPITA PLC

Address

From Home

B24 9FF

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Training

Training provider

CIRENCESTER COLLEGE

Contact

Cirencester College

apprenticeships@cirencester.ac.uk

01285626259

Apprenticeship standard

IT solutions technician

Level 3 (A level)

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