Customer Service Coordinator Apprentice 112/3959 TARMAC TRADING LIMITED
A typical day working as a Customer Services Coordinator Apprentice at Tarmac will mean you get to work as part of a team who are responsible for ensuring our customers' orders are processed and their queries resolved. You will be a vital part of this team helping to provide the best experience for our customers and smash our sales targets.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 19 Mar 2023
Apprenticeship summary
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Annual wage
£13,400.00
Salary included above is for the first 12 months whilst in programme, after month 12 this programmes salary increases to £14,740. You will be eligible for a company wide bonus based on how we are performing as a business, and other flexible benefits.
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Working week
Monday to Friday, 7.5 hours per day - 8:30am to 5:00pm
Total hours per week: 37.5
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Expected duration
15 Months
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Possible start date
31 Aug 2023
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Date posted
10 Jan 2023
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000121396
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Positions
1 available
What will the apprentice be doing?
- Order processing - Using the telephone and IT systems to input orders from customers
- Regular communication with other areas of our business such as the Transport and Operations Teams to understand any issues affecting orders
- Dealing with queries affecting customer orders. Your role would be to keep customers aware and informed
What training will the apprentice take and what qualification will the apprentice get at the end?
Customer Service Specialist Apprenticeship.
Successful competition will result in: Level 3 (A Level equivalent) qualification in Customer Services.
What is the expected career progression after this apprenticeship?
After successful completion of apprenticeship, you will be given the opportunity to move into a full-time position as a Customer Service Coordinator.
Future progression opportunities in Tarmac are widely available with experience and include roles such as: Key Account Manager, Logistics Planner and Customer Service Supervisor.
Requirements and prospects
Desired skills and personal qualities
Qualifications
Things to consider
About the employer
Employer
TARMAC TRADING LIMITED
Address
Ernest Gage Avenue
New Costessey
Norwich
NR5 0TX
Training
Training provider
TARMAC TRADING LIMITED
Apprenticeship standard
Customer service specialist
Level 3 (A level)
Employer's Application Instructions
1. Register, complete and submit your application form. We'd recommend you complete some research about us, and development opportunity available. 2. Your application will be reviewed within 5 working days. We'll advise if we can progress you through to our next stage. 3. Suitability Screening - Video Call with a member of the team about your motivations to join 4. Following shortlisting, you'll attend a final interview day on site
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 19 Mar 2023