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Customer Service Apprentice PEGG ESTATES LTD

In your role you will be responsible for booking viewings on properties we have for sale. face to face, telephone and email skills will be required. This job will involve working Saturdays but not bank holidays. All training will be given.

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Closing date: 31 Jan 2023

Apprenticeship summary

  • Annual wage

    £10,630.10

  • Working week

    Working Week: Days: 5 Day Hours: 8.5 (shift times to be decided upon appointment) Weekly Hours: 40

    Total hours per week: 40

  • Expected duration

    18 Months

  • Possible start date

    14 Feb 2023

  • Date posted

    12 Jan 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000121041

  • Positions

    1 available

What will the apprentice be doing?

In your role you will be responsible for booking viewings on properties we have for sale.This job will involve working Saturdays but not bank holidays. All training will be given.

Daily tasks may include: 

  • General admin duties
  • Answering enquiries from external applicants via face-to-face, telephone etc
  • Supporting and assisting colleagues 

What training will the apprentice take and what qualification will the apprentice get at the end?

If successful, you will be enrolled onto the 12 month Level 2 Customer Service qualification with South Devon College. With weekly taught sessions you will learn the theory and skills to help you become competent at dealing with a huge variety of clients and support you to meet their needs within a busy office environment. Once you have finished your taught sessions you will still receive support from your assessor coach and employer to get you ready for your final assessment. This role will add to a great grounding in any business environment. There is scope for this to become a full-time role post apprenticeship.

If you do not already hold Maths and English GCSE Grade 2/E (or equivalent) you will be required to attend lessons on your college day.

What is the expected career progression after this apprenticeship?

There is scope for this to become a full-time role post apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative

Qualifications

GCSE or equivalent English (Grade 4/C) Desired
GCSE or equivalent Maths (Grade 4/C) Desired

About the employer

I have been an estate agent since 2006 and started my company in 2020. I’ve grown rapidly in such a short time and need to expand again. We use all the major platforms to sell homes and have a great work/life balance operation.

Employer

PEGG ESTATES LTD

Address

6 MARKET STREET

TORQUAY

TQ1 3AQ

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Training

Training provider

SOUTH DEVON COLLEGE

Contact

claire Roslee

claireroslee@southdevon.ac.uk

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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