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Receptionist Apprenticeship LYONS BOWE LIMITED

Lyons Bowe have a fantastic opportunity for a legal admin apprentice to join their team based in Shepton Mallet. The receptionist at Lyons Bowe is the face of the company and, as such, will be expected to deal with clients, solicitors, estate agents and other contacts whilst providing administrative support to the office. Duties include filing, photocopying, and scanning documents, answering busy switchboard and transferring calls to appropriate staff or passing messages on a timely basis and opening and closing/archiving files.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 12 Feb 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday 9am to 5pm

    Total hours per week: 35

  • Expected duration

    16 Months

  • Possible start date

    27 Feb 2023

  • Date posted

    21 Dec 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?


  • Navigation and use of case management system and integrated systems
  • Dealing with postal duties (including franking, arranging special and recorded delivery items at the post office
  • Opening and closing/archiving files
  • Filing, photocopying, and scanning documents
  • Ensuring that all office stationery is ordered in a timely manner and replenished when needed

Customer Service:

  • Meeting and greeting clients and other visitors to the office
  • Answering busy switchboard and transferring calls to appropriate staff or passing messages on a timely basis
  • Building relationships with estate agents and other external clients to build the Lyons Bowe name in the location

General Responsibilities:

  • Ensure that the office is always kept clean and tidy, taking pride in the appearance and organisation of our offices
  • Liaising with the local management team to ensure that meeting rooms are kept clean and tidy and ready to be used as required
  • To act with integrity and honesty, and in line with the Solicitor Regulations Authority (SRA) code of conduct
  • Promote a safe working environment in line with policies on health and safety, highlighting any significant deficiencies to the line manager
  • Undertake any other duties as may be reasonably required

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Business Administration Level 3 with Legal Pathways
  • Functional skills level 2 in maths, ICT and English

What is the expected career progression after this apprenticeship?

Once you have worked in reception, for a period of no less than 6 months, you may be given the opportunity to move to the new instructions team. Here you will gain further insight into the conveyancing side of the business and be able to gain valuable evidence for your apprenticeship.

Any opportunities or requests will be discussed with the postholder, line manager and head of recruitment and staff development as required.

Whatever you decide to do, Lyons Bowe will support and guide you along the way.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills


GCSE or equivalent English & Maths (Grade C/4 or above) Essential

About the employer

Established in 2014 we are one of the fastest growing high street law firms in the South West with offices in Bridgwater, Bristol, Frome, Keynsham and Shepton Mallet. We have now opened virtual offices in key locations in Wales and the South & South West of England, including Cardiff, Bournemouth, Cheltenham, Bath & Exeter. Our expansion is a reflection of our strong performance, our continuing focus on strategic planning and our commitment to providing an excellent service to all clients and more importantly investing in our people. We can only do what we do, to the standard we strive for, by attracting, developing and retaining talented staff – people who are knowledgeable, capable and who share our values. We want our staff to feel engaged and valued.




54 High Street

Shepton Mallet


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Training provider



Hannah Bennett


Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 12 Feb 2023