Apprentice Service Administrator CANNON FIRE PROTECTION LIMITED

We are looking for someone who is highly organised & able to meticulously schedule engineering visits for a busy service department, ensuring deadlines are met with maximum efficiency. We require our employees to be efficient, friendly & portray the Company’s high standards of customer service.

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Closing date: 28 Mar 2023

Apprenticeship summary

  • Annual wage


    Paid Monthly Last Working Day of Month Birthday Day off (Once out of Probation)

  • Working week

    Monday - Friday 08:30 - 17:00, with 45 mins break per day.

    Total hours per week: 38.75

  • Expected duration

    15 Months

  • Possible start date

    06 Apr 2023

  • Date posted

    06 Jan 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • The role involves managing our client database, liaising with & providing reports to both customers and engineers.
  • You will need to be able to work under pressure, be calm and methodical while communicating with customers & engineers via phone and email.
  • The position will require you to undertake various other administration duties including invoicing, scheduling, supporting engineer efficiency, upkeep of portals and customer relationships.

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Business Admin apprenticeship standard, including Functional Skills if required.

This is a work based programme which means that all of your learning will take place on the site of your employment and within your contracted working hours. We host supporting workshops regularly throughout the apprenticeship which you can attend in person at our Derby Road campus or virtually via Microsoft Teams.

You will work with expert assessors to develop new knowledge, skills and behaviours within the profession.

You will experience a blended learning model.

You will gather learning evidence, journals and off-the-job records using your e-portfolio.

At the end of the planned learning period, it will be agreed that you are ready to enter 'Gateway' and for your End Point Assessment to be arranged.

What is the expected career progression after this apprenticeship?

Potential full time employment as part of the Cannon Fire Team upon successful completion of apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Problem solving skills, Team working, Creative


GCSE or equivalent English (Grade 4/C) Essential
GCSE or equivalent Maths (Grade 4/C) Essential

About the employer

Cannon Fire specialise in providing service & installation requirements to the fire & security industry across the UK. or well over a decade now the company has focused on supporting fire industry trade users, providing turnkey solutions for fire suppression. Independent auditing of our quality management systems, contracting and service operations ensures the very best provision of support in our sector.




Unit 1 Sherwood Network Centre

Sherwood Energy Village

Newton Hill

NG22 9FD

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Training provider



Ryan Smith

01623 900479

Apprenticeship standard

Business administrator

Level 3 (A level)

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