Business Administration Level 3 Apprenticeship WESTWOOD HOMECARE (NORTH WEST) LTD

As an integral part of the Administration Team you will be supporting the maintenance of positive and professional working relationships with customers, suppliers, work colleagues and key internal stakeholders. You will be responsible for supporting the team with all aspects of the administration functions.

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Closing date: 14 Apr 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday 9am - 5pm

    Total hours per week: 37

  • Expected duration

    18 Months

  • Possible start date

    17 Apr 2023

  • Date posted

    16 Dec 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

To provide effective administration and support to the whole team.


Create Purchase Orders in accordance with instructions

Processing customer enquiries

Provide basic admin support to field staff

Dealing with goods in

Processing and matching invoices

Updating client records

Send and receive correspondence from clients

Answer phone calls and distributing messages accordingly

Organising meetings and taking minutes

Process clients’ documents using both manual and electronic verification

Managing a small project

Communication with team/office and customer carried out in a timely, professional manner 

Responsibility for ensuring problems are highlighted and resolved to completion

To undertake other ad hoc duties as requested by Line Management

What training will the apprentice take and what qualification will the apprentice get at the end?

Business Administration Level 3

What is the expected career progression after this apprenticeship?

Permanent employment upon successful completion of apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Problem solving skills, Administrative skills, Analytical skills, Logical, Team working, Initiative


GCSE or equivalent 5 Subjects including English and Maths (Grade grades 9-4 (A*-C)) Essential

About the employer

Westwood Homecare provides bespoke, specialist homecare in Manchester, Bolton, Liverpool, Stockport, and the surrounding areas. The Westwood Homecare way is very special, it is compassionate, professional, dependable and flexible. Our focus is on providing the best value home care in Manchester, Liverpool, Stockport and Bolton. We only employ trained and DBS-checked carers, so you can rest assured that you will receive the very best care and support in your area, whether it be 24 hours per day or half an hour per day. Our company is built on the strongest foundations and all of our carers and support workers have the relevant skills to care for our clients in the best possible way. Everything we do is focused on meeting the individual needs of our clients.




256 Finney Lane

Heald Green



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Training provider



Deborah Wynn

0161 785 3586

Apprenticeship standard

Business administrator

Level 3 (A level)

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