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Customer Service Administrator Apprentice TRANSAIRVAC INTERNATIONAL LT

The successful candidate will be working in a sales office environment in a varied role alongside a small team. You will be dealing with customer enquiries and orders and processing order payments. This is an excellent opportunity to progress within a small business.

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Closing date: 05 Feb 2023

Apprenticeship summary

  • Annual wage

    £9,100.00

  • Working week

    09:00 – 17:00 Mon-Fri (35 hours p.w.)

    Total hours per week: 35.0

  • Expected duration

    15 Months

  • Possible start date

    13 Feb 2023

  • Date posted

    18 Jan 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000116990

  • Positions

    1 available

What will the apprentice be doing?

  • Dealing with customer enquiries and orders
  • Processing order payments
  • Maintaining accurate records
  • Follow Company procedures / processes
  • Promote products online / website

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Customer Service Practitioner - Level 2  https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1
  • Training one day per week at Newcastle College (ST5 2GB) or in the workplace
  • Functional Skills in maths and English (if required)

What is the expected career progression after this apprenticeship?

Could lead to a permanent position for the right person. 


Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Customer care skills, Team working

Qualifications

GCSE or equivalent English (Grade Grade 4/C or equivalent) Desired
GCSE or equivalent maths (Grade Grade 4/C or equivalent) Desired

About the employer

Transairvac is a small local company supplying a range of equipment throughout the UK & Europe for the transport and industrial markets, including compressors and vacuum pumps for loading and unloading of road tankers. We are also distributors for European manufacturers and have a range of our own products.

Employer

TRANSAIRVAC INTERNATIONAL LT

Address

28

CROFT ROAD INDUSTRIAL ESTATE

NEWCASTLE

ST5 0TW

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Training

Training provider

NEWCASTLE AND STAFFORD COLLEGES GROUP

Contact

The Apprenticeship Hub

apprenticeships@nscg.ac.uk

01782 254287

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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