Reception/ Admin Apprenticeship THE HENRY MOORE CLINIC PARTNERSHIP

Henry Moore Clinic are looking for a new apprentice to join their team earning £200 per week. Don't miss out on this fantastic opportunity. Apply now!

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Closing date: 21 Mar 2023

Apprenticeship summary

  • Annual wage


  • Working week

    PRO ROTA - Monday - Friday 8.30am - 6.30pm - 37.5 hours.

    Total hours per week: 37.5

  • Expected duration

    13 Months

  • Possible start date

    22 Mar 2023

  • Date posted

    31 Jan 2023

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

This is a fantastic opportunity to join a caring growing company and team. This opportunity will require a motivated, determined and enthusiastic person who can show they are keen to learn and impress, a determined flexible individual who wants to show they take pride in completing every task to a high standard. The successful candidate will be customer focused and will carry out day to day admin duties. You will be expected to turn your hand to various jobs whilst maintaining a professional attitude at all times. So, if you're an organised individual with good communication skills, this is the perfect job for you.

Essential Functions & Basic Duties:

  • Incoming and outgoing calls dealing with customers
  • Transferring calls to the correct person and taking accurate messages
  • Use the company be-spoke system
  • Making appointments and inputting data
  • IT duties including accurate emails
  • To photocopy, collate and distribute documents as required
  • Operate fax machine as required
  • Process prescription requests and giving out patient prescriptions to the right recipient
  • Organise and report data
  • Postal duties include sorting, distributing and franking appropriately and accurately
  • Filing and maintaining internal documents
  • Store and retrieve information
  • Scanning document
  • Providing refreshments in turn
  • Setting up doctors' surgery ready for next day
  • Typing duties
  • Preparing medical records
  • Be aware of the implications of Practice Policies, especially those relating to confidentiality and data protection
  • Undertake other duties as required

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Customer Service Practioner Level 2 Standard
  • In house training
  • Maths and English Functional Skills, if applicable

What is the expected career progression after this apprenticeship?

Progression onto level 3 after completion of level 2 and after completion of all qualifications a fantastic opportunity for a full time job for the right person.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Team working, Initiative, Patience


GCSE or equivalent English (Grade C/4 and above) Desired
GCSE or equivalent Maths (Grade C/4 and above) Desired

Things to consider

How will you travel to this vacancy?

About the employer

A well established doctors' surgery in Castleford, who deal with different patients and enquiries every day.






WF10 4EN

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Training provider



Matthew Connell


Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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