Insurance Practitioner Apprenticeship - Peterborough ROYAL & SUN ALLIANCE INSURANCE PLC
We’re looking for those of you who are ready to make an impact in our business. As part of our Bright Futures Programme, you will join our 18-month Insurance Practitioner Apprenticeship. We’ll encourage the development of your insurance knowledge and customer service skills to enable you to support all our customers through their claims journey. You will liaise with internal and external suppliers to ensure timely delivery of goods and services, register or handle cases to progress claims in line with established standards etc.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 31 Mar 2023
Apprenticeship summary
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Annual wage
£20,000.00
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Working week
Monday - Friday: 9am - 5pm
Total hours per week: 35
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Expected duration
18 Months
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Possible start date
04 Sep 2023
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Date posted
01 Dec 2022
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000112265
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Positions
1 available
What will the apprentice be doing?
In this Apprenticeship role, we’ll support you to:
- Deliver good customer outcomes and improve customer experiences across all our relevant Claims journeys
- Manage customer and third-party interactions in a friendly and efficient manner
- Deliver high standards of customer satisfaction, in line with processes & procedures
- Liaise with internal and external suppliers to ensure timely delivery of goods and services
- Register or handle cases to progress claims in line with established standards
- Assess claims against relevant criteria and experience to identify any potential issues
- Use approved suppliers to ensure repair, replacement and supply of goods and services to customers and third parties
- Proactively develop your skills and knowledge, applying best practice techniques to maximise your performance
What training will the apprentice take and what qualification will the apprentice get at the end?
As careers go, working within Insurance Claims is amazingly satisfying and by joining our programme you will have the chance to experience it for yourself.
We’ll support you to achieve the level 3 Insurance Practitioner qualification which includes the Certificate in Insurance (Cert CII) from the Chartered Insurance Institute (CII) as well as giving you access to excellent benefits as part of your career development, including:
- Dedicated Talent Coach & RSA mentor
- Dedicated study time each week
- A comprehensive development plan that includes technical and behavioural skills
- Facilitated Learning & Development workshops plus guest speaker sessions
- Quarterly networking and community events
- Sessions on well-being and emotional fitness
- Annual volunteering opportunities as part of the programme’s giving back pledge
Your programme is delivered through blended learning with virtual and in-person workshops. You will be given 6 hours per week to study towards your programme and qualifications.
What is the expected career progression after this apprenticeship?
You will be a permanent employee from day one at RSA, so career options are in abundance. You could choose a technical Underwriting path, move into sales and business development, quality, and governance, or move through a leadership pathway. All RSA opportunities are in scope.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade C-A* or 4-9) Essential
A Level or equivalent Any (Grade Grade 96 UCAS points) Essential
About the employer
Employer
ROYAL & SUN ALLIANCE INSURANCE PLC
Address
Lynch Wood House
PE2 6GG
Training
Training provider
DAVIES LEARNING SOLUTIONS LIMITED
Apprenticeship standard
Insurance practitioner
Level 3 (A level)
Employer's Application Instructions
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 31 Mar 2023