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Sales and Customer Service Apprentice Edmundson Electrical

We are looking for an enthusiastic and motivated person to join our team as a Sales, Operations and Customer Service Apprentice. You will be making sales calls and taking orders and dealing with customers and suppliers. If you are looking for a role which offers high satisfaction as well as the opportunity to develop your skills and experience this could be the perfect job for you!

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Closing date: 11 Feb 2023

Apprenticeship summary

  • Annual wage


    £11,544 to £22,776 per year

  • Working week

    Monday-Friday 8am-5:00pm with an hour for lunch.

    Total hours per week: 40.0

  • Expected duration

    15 Months

  • Possible start date

    20 Feb 2023

  • Date posted

    21 Nov 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

If you are wondering “What is the next step towards a career?” working for Edmundson Electrical Limited could be the answer. We serve the country from over 250 locations, each carrying a comprehensive stock and run by friendly, experienced, and highly motivated staff. All branches are managed by entrepreneurial-minded people who enjoy working with full operational freedom and sharing in the rewards of their success.

Our busy Edmundson branch is looking for a highly motivated apprentice to join their branch team. An efficient, well organised trade counter, customer support service are pivotal for ensuring we provide the exceptional customer service our clients know us for.

After full training your responsibilities will include:

  • Making sales calls and taking orders - dealing with customers and suppliers
  • Helping the Sales Executive team
  • Helping and processing enquiries/customer orders
  • Learning product knowledge codes
  • IT inputting
  • Basic admin

This is an exciting progression role where you can move into all the other areas of the business. As an apprentice, EDA Apprenticeships Plus will employ the successful candidate on behalf of the Branch. If you are looking for a job and qualification that will provide you with a valuable foundation for your future and excellent career prospects, then this is the role for you.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 2 Customer Service Practitioner
  • Level 2 functional skills in maths and English if needed
  • Training delivered at the workplace and online

What is the expected career progression after this apprenticeship?

For the right candidate a full-time, permanent position may be available on the successful completion of the apprenticeship programme.

There are also progression opportunities for further apprenticeships and training within different areas of the business Such as, manager, admin, Sales Executive.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Logical, Team working, Listening, Accuracy, Self motivated, Enthusiasm for learning, A good work ethic


GCSE or equivalent English (Grade 4) Desired
GCSE or equivalent Maths (Grade 4) Desired

About the employer

EDA Learning and Development will employ you on behalf of this employer We are an Apprenticeship Training Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.


Edmundson Electrical


Edmundson Electrical

Glenmore Business Park

Telford road



Michelle McCutcheon


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Training provider


Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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