Apprentice Customer Service Parts Advisor RENROD LIMITED
Are you looking to start your career? We are looking for an ambitious, hard-working person to join our friendly Parts team at Platinum Motor Group, to complete a Parts Advisor Customer Service Apprenticeship with us. You will locate, issue and document the sale of parts to customers and workshops, inspecting for quality prior to supply. Maintain and continually improve the quality of service provided to the customer.
Closing date: 28 Sep 2023
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
Monday – Friday 8.00am to 5.00pm
Total hours per week: 40.0
Possible start date
29 Sep 2023
21 Nov 2022
Level 2 (GCSE)
What will the apprentice be doing?
- Locate, issue and document the sale of parts to customers and workshops, inspecting for quality prior to supply
- Ensure all telephone enquiries are answered courteously and efficiently (once confident)
- Maintain and continually improve the quality of service provided to the customer
- Trained - to receive, inspect and check documentation of all incoming parts
- Trained - to safely store all incoming parts in the appropriate location
- Ensure the parts office and warehouse is always kept clean and tidy
What training will the apprentice take and what qualification will the apprentice get at the end?
S&B Automotive Academy is a specialist automotive apprenticeship training provider located in Bedminster. S&B works in partnership with The Platinum Motor Group to deliver the Customer Service training programme.
Customer service practitioner level 2 qualification.
Training is delivered in the workplace with visits from S&B Automotive Academy's Customer Service Account Manager both face-to-face and over the phone. We will also offer support, advice and guidance by monitoring progress.
What is the expected career progression after this apprenticeship?
You will gain experience in a busy working environment; the successful candidate can expect a high-quality training package with excellent career prospects. This is an excellent opportunity to work as part of a highly skilled team that is committed to quality.
Requirements and prospects
Desired skills and personal qualities
GCSE or equivalent Maths (Grade 4) Desired
Things to consider
About the employer
London Rd, Chippenham
S & B AUTOMOTIVE ACADEMY LIMITED
Customer service practitioner
Level 2 (GCSE)
Before you apply
Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.