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Office Administrator Apprentice SLP PRINTS LTD

A fantastic opportunity has arisen to join SLP Print to work as part of a team to provide administrative support across the business. As a successful, small yet highly motivated and growing business, we are looking for a driven individual with a strong desire to be a team player in a department assisting in all manners of administration.

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Closing date: 09 Feb 2023

Apprenticeship summary

  • Annual wage

    £9,379.50

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Shift hours TBC.

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    15 Feb 2023

  • Date posted

    06 Dec 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000105722

  • Positions

    1 available

What will the apprentice be doing?

  • To take calls by telephone, which may require taking and recording messages for other staff members, Making Notes, and administrating customer requests.  
  • To check and monitor the Sales team and Info email Inboxes throughout the day, responding to the e-mails received in accordance with company procedure.  
  • To create new customer accounts, ensuring correct input of address, contact and other required details in accordance with company procedure.  
  • To sort, open and file a company-addressed post, and distribute other titled/named posts to relevant staff members.  
  • The daily input or received deliveries into the MIS System (Tharsterns), filing of delivery notes and making the Office Manager / Owner aware of any incorrect and non-corresponding information to the relevant raised purchase order/s.  
  • To process and create using MIS System (Tharsterns), new sales orders, preparation works instructions and creation of T cards for production planning board.  
  • To process and create using MIS System (Tharsterns), Repeat Sales orders, preparation of works instructions and creation of T cards for production planning board.  
  • To process and create using MIS System (Tharsterns), Purchase orders for all works instructions under the supervision the Office Manager / Owner.  
  • To manage and ensure the delivery dates of raised purchase orders are met by the supplier, reporting any delayed materials to Customer Representative manager / Production Director .  
  • To manage and ensure delivery dates of purchased outsourced product are met by supplier, reporting any delayed product to Customer Representative manager / Production Director .  
  • To generate outsourced product enquiries on request, in accordance with company procedure.  
  • To prepare outsourced product quotation using MIS System (Tharsterns), under the supervision of the Customer Representative manager / Sales Director .  
  • To prepare weekly production reports on MIS System (Tharsterns), and print off relevant copies prior to weekly production meetings. 
  • To follow up and respond to any issues raised in relation to customer order/s which may require the creation of emails and communication by Telephone.  
  • To prepare two weekly raised quotations report on MIS System (Tharsterns), and print off relevant copies prior to two weekly sales meetings. 
  • To follow up and respond to any issues raised in relation to customer order/s which may require the creation of e-mails and communication by Telephone.  
  • To create reminders in relation to developments / samples and report and delays to Customer Representative manager / Sales Director .  
  • Month End Filing.  
  • Preparation of Sample Packs.  
  • Sample Approval proofing and Development filing.  
  • Filing of approved Proof Approvals.  
  • Organising and requesting Customer material samples.  
  • Responsible for the input and upkeep of paper pricing on MIS System (Tharsterns). 

What training will the apprentice take and what qualification will the apprentice get at the end?

We will coach and develop the apprentice in their job role and support them in gathering the required evidence for the apprenticeship standard. We will carry out both curriculum and pastoral care. We will carry out the skills development workshop days on day release at college. We will oversee the teaching and learning around the knowledge, behaviours and skills elements of the qualifications, outlined below. We will manage the apprentice’s OneFile account ensuring targets, milestones and deadlines are achieved.  
 
Mode of delivery: Training, observations and assessments carried out in the workplace. An assessor will visit the place of work every 6-8 weeks. 
  
Business Administrator Apprenticeship Standard at Level 3 
 
Technical Competencies 

  • Support and engage with different parts of the organisation  
  • Interacting with internal or external customers  
  • Supporting functional areas  
  • Working across teams 
  • Resolving issues as requested 

Personal and People Development  

  • Working on your own as well as part of a team, seeking help and guidance when you are not sure 
     

Health, Safety and Security  

  • Maintain a safe and healthy working environment 
  • Adhering to legislations appropriate to the industry     

Equality and Diversity 

  • Follow the principles of equality, diversity and inclusion 

Functional Skills Qualification 

  • Level 2 Functional Skills in English  
  • Level 2 Functional Skills in Maths 

What is the expected career progression after this apprenticeship?

Potential full-time job upon completion of the apprenticeship. 


Requirements and prospects

Desired skills and personal qualities

Excellent team player, Good communicator, Organised, Ability to plan, Motivated and forward thinking, Good level of literacy skills, Good level of numeracy skills, Computer literate, Personable and enthusiastic, Reliable and punctual, Confident and well presented

Qualifications

GCSE or equivalent English (Grade C/4) Essential
GCSE or equivalent Maths (Grade C/4) Essential
GCSE or equivalent IT (Grade C/4) Desired

About the employer

An established Lithographic Label and Packaging Printer, based in Keighley West Yorkshire.

Employer

SLP PRINTS LTD

Address

UNIT 1

CROWN WORKS

BRADFORD ROAD

BD20 5LN

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Training

Training provider

LUMINATE EDUCATION GROUP

Contact

Saffron Khan

saffron.khan@keighleycollege.ac.uk

01535685118

Apprenticeship standard

Business administrator

Level 3 (A level)


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