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Apprentice Business Developer HOWDEN JOINERY LIMITED

Are you friendly and engaging with excellent attention to detail? As an Apprentice Business Developer, you will learn how to build relationships with new and existing customers, using telephone sales techniques to generate business and gain new leads. You will also provide administration support to the Depot.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 06 Feb 2023

Apprenticeship summary

  • Annual wage

    £15,000.00

  • Working week

    Hours between 8am to 5pm Monday to Friday.

    Total hours per week: 40

  • Expected duration

    15 Months

  • Possible start date

    13 Feb 2023

  • Date posted

    10 Nov 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000105490

  • Positions

    1 available

What will the apprentice be doing?

At Howdens you will be working towards a Customer Service Level 2 Apprenticeship standard over the course of 15 months.

At Howdens our products are available from local stock at depots nationwide, so we can offer timely collection and deliveries to get projects started sooner. This also allows us to make changes quickly, should they arise, so work can continue without delay.

Are you friendly and engaging with excellent attention to detail? As an Apprentice Business Developer you will learn how to build relationships with new and existing customers, using telephone sales techniques to generate business and gain new leads. You will also provide administration support to the Depot.

Key Accountabilities & Responsibilities include:

  • To obtain key information to generate effective customer leads
  • Contacting customers on a daily basis, in a friendly and engaging manner over the phone and face to face
  • To monitor new accounts with a welcome call/letters and sending of marketing materials
  • To deal with enquiries from customers in a courteous, professional and knowledgeable way. Effectively communicating the full range of products and services offered by the company
  • Increase the customer account base via the telephone and IT systems available to distribute promotional literature for marketing opportunities
  • Maintain accurate records of the customers contacted, so that progress can be measured and relationships developed
  • To complete administrative duties such as invoicing customers, stock reconciliation, filing and data entry
  • To participate in effective account management and accurate reporting

What training will the apprentice take and what qualification will the apprentice get at the end?

Alongside this job role, you also will be studying towards your:

  • Customer Service Practitioner Apprenticeship Standard Level 2
  • Functional Skills in English and maths

What is the expected career progression after this apprenticeship?

Ongoing training and learning.

Requirements and prospects

Desired skills and personal qualities

Team Working, Organisation Skills

Qualifications

Other None required (Grade None required) Desired

Things to consider

The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early.

About the employer

Howdens are the UK's largest designer and manufacturer of fitted kitchens and joinery products, transforming thousands of homes every year.

Employer

HOWDEN JOINERY LIMITED

Address

Unit 9

CR0 4RL

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Training

Training provider

LIFETIME TRAINING GROUP LIMITED

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 06 Feb 2023