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Apprentice Client Accounts Coordinator Level 3 - Nottingham Connells Group – Countrywide House

Countrywide are seeking driven and professional customer service specialists who want to be a part of an established, passionate team supporting the accounting and lettings functions within Countrywide’s estate agency network.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 19 Dec 2022

Apprenticeship summary

  • Annual wage

    £18,584.00

    £9.53 per hour.

  • Working week

    Monday - Friday 9am - 5.30pm

    Total hours per week: 37.50

  • Expected duration

    15 Months

  • Possible start date

    06 Jan 2023

  • Date posted

    01 Nov 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000102892

  • Positions

    1 available

What will the apprentice be doing?

We are on the lookout for committed Customer Service Advisors to join our Accounts team who share the same passion for customer service as we do!
Working in a large vibrant centre, you could be joining a team supporting our branches or one of our many specialist teams. There’s also plenty of opportunity to move around teams as you progress.
The role of a Customer Service Advisor:

Demonstrating your passion for working with people and money, by taking ownership of customers queries and see them through to a positive resolution.
Applying your knowledge to support our customers in an efficient and engaging way, so you will need a good telephone manner, coupled with excellent numeracy and administration skills
Having a very keen eye for detail as you will be handling landlord and tenant money on a daily basis.
Establishing and building strong relationships with our customers and colleagues; demonstrating excellent customer service skills, and developing them fu ...

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Customer Service Specialist

Level 2 Functional Skills in maths and English (if required)

What is the expected career progression after this apprenticeship?

Further development is available to gain relevant industry qualifications and opportunities to advance within the group.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Customer care skills, Administrative skills

Qualifications

Other Basic Maths (Grade n/a) Desired
Other Standard English (Grade n/a) Desired

Things to consider

Mon-Fri (37.5 hours) 9am – 5.30pm

About the employer

Countrywide is now part of Connells Group. You will be working for the UK's largest property services group;we serve our customers nationwide cross more than 85 brands. We have unparalleled coverage of the UKproperty market, and we are uniquely placed to support our customers across the residential and commercialproperty markets.

Employer

Connells Group – Countrywide House

Address

16 Lake View Drive

Nottingham

NG15 0DT

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Training

Training provider

HIT TRAINING LTD

Apprenticeship standard

Customer service specialist

Level 3 (A level)

Employer's Application Instructions

To apply, you must register with GetMyFirstJob and then follow the instructions to complete your application.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 19 Dec 2022