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Apprentice Business Development Executive BT Local Business

If you are looking for an exciting career as a Sales Professional, hungry to meet targets and earn commission from smashing goals then this Business Development position is absolutely perfect for you.

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Closing date: 15 Dec 2022

Apprenticeship summary

  • Annual wage


    Base salary £16,000 + Excellent commission

  • Working week

    Monday - Friday, 8.30am - 5.30pm

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    06 Jan 2023

  • Date posted

    21 Oct 2022

  • Apprenticeship level

    Level 4 (Higher national Certificate)

  • Reference number


  • Positions

    4 available

What will the apprentice be doing?

Your main duties will include speaking to new and existing customers over the telephone, find out what telecom challenges they face and then suggest a solution from our menu of services that will meet their needs. You will receive structured training and coaching that will enable you to identify sale opportunities and booking appointments for our Desk or Field Sales team members.

You will be a core part of our business-to-business sales team, helping us offer better telecoms and data solutions to existing and potential clients. These are the day-to-day requirements of the role:

  • Building relationships with existing and potential customers
  • Hitting the targets, the team needs to achieve its goals
  • Generating new appointments for your colleagues in field sales
  • Qualifying potential customers from our data to see if they may need what we can provide
  • Selling product solutions directly over the phone
  • "Landscaping" - recording key information that can be used later i.e. they are coming out of contract in 18 months
  • Using our CRM (Customer Relationship Management) Database
  • Reviewing clients accounts to work out the best solution for the customer
  • Learning from more experienced colleagues

What training will the apprentice take and what qualification will the apprentice get at the end?

This role is supported by a Level 4 Sales Executive apprenticeship qualification provided by the apprentice apprenticeship college through Masterclasses, workshops and theatre based learning twice monthly.Ongoing skills coach support will be provided.

What is the expected career progression after this apprenticeship?

A successful candidate will have A level or equivalents, someone who likes the idea of getting a degree via apprenticeship route with a offer of a long term career with us.

As personal development is one of our key company values, training, coaching and mentorship aligned with your role and future career goals is provided, given this Telecom's product knowledge is preferred but not necessary.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Analytical skills, Team working, Initiative, Trustworthy & Honest, Driven & Self-motivated, Energetic and Fun, Accountable, Accurate, Customer Focused


GCSE or equivalent IT (Grade 4-9) Essential
GCSE or equivalent English (Grade 4-9) Desired
GCSE or equivalent Math (Grade 4-9) Desired
A Level or equivalent IT (Grade Pass-Distinction) Essential

Things to consider

BENEFITS • Company performance bonuses • Team incentives • A genuine focus on developing you • You will be judged on your strengths and not your weaknesses • First class training and personal development • Getting the best of both worlds, small company values with global brand backing • Close to local amenities such as shops, cafes and restaurants • Company pension scheme • Company events • Employee discount • Referral programme • Sick pay THIS POSITION IS PERFECT FOR THESE REASONS: • You can earn commission AND bonuses • Excellent training and support for you • Work for a global brand • The best of both worlds - Small business values with big business solutions • Career progression both available & supported • A qualification in L4 Sales Executive, equivalent to an Higher National Certificate You will be working in our supportive and driven team with your first 3 months of training being overseen by the Owner, Ian Redwood, who has a wealth of knowledge to share. We succeed when you succeed so your colleagues will be sharing their wealth of knowledge and energy with you.

About the employer

As the largest communications provider in the UK, we have an extensive product portfolio including internet connectivity, IP Telephony, 3 routes into the mobility market with BT Mobile, EE, BT One Phone and Security services will all be available to our customers -you will be trained on how to engage the customer tending their needs and offering our solutions.


BT Local Business


3 Brigade Street



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Training provider



Rochelle Wallace

Apprenticeship standard

Sales executive

Level 4 (Higher national Certificate)

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