Customer service apprentice DOCTOR COST LTD

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Closing date: 08 Jun 2023

Apprenticeship summary

  • Annual wage

    £9,609.60

    .Casual Dress · On-site parking · Competitive Salary · Family-like work environment · Strong growth potential

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday 9am to 5pm

    Total hours per week: 35.0

  • Expected duration

    15 Months

  • Possible start date

    19 Jun 2023

  • Date posted

    15 Oct 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000098185

  • Positions

    1 available

What will the apprentice be doing?

  • Support our Energy Consultants in proposing contract options to our client base
  • Make contact with our wide database of clients and leads to propose utility contracts to achieve savings
  • Work closely with our in-house pricing and contract procurement team to ensure all KPIs are met
  • Ad hoc office duties
  • Any other ad hoc assignments from Line managers and Director

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 2 Customer Service Practitioner Apprenticeship Standard
  • Functional Skills in maths and English (if required)

What is the expected career progression after this apprenticeship?

The successful candidate can go onto further training or into employment.

Requirements and prospects

Desired skills and personal qualities

Attention to detail, Organisation skills, Customer care skills, Administrative skills

Qualifications

GCSE or equivalent English (Grade C/4) Desired
GCSE or equivalent Maths (Grade C/4) Desired

About the employer

Doctor Cost Limited is independent energy management and procurement consultancy dealing in the UK & Ireland commercial market. Established in 2010 we specialise in sourcing energy contracts for businesses and organisations of all sizes from our London office, where we serve over 4000 customers across the UK and manage £28m annual energy spend. Our unique and tailored approach means that we better regular ‘brokers’ prices regularly and have a client retention rate in excess of 97%. As a leader in Energy procurement and management, our customers are at the heart of everything we do. We are committed to developing and investing in our business. We are looking for people who have a passion for excellence, work well as a team and can think outside the box to overcome challenges.

Employer

DOCTOR COST LTD

Address

17 WEST AVENUE

HENDON

LONDON

NW4 2LL

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Training

Training provider

FIRST RUNG LIMITED

Contact

Sabreena Valydon

svalydon@firstrung.org.uk

07495 464797

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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