Parts Assistant Apprenticeship Portsmouth Van Service Centre

This is an exciting opportunity for you to join our team as an Apprentice Parts Assistant. Our Parts Assistants drive sales of parts & accessories and liaise with the workshop team to ensure that they have the parts they need to work effectively. This is a varied role where you will gain the life and technical skills to build your career with us.

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Closing date: 05 Apr 2023

Apprenticeship summary

  • Annual wage

    £10,004.80

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday – Friday. 0830 – 1730. • Possibility of Saturday workings and / or shifts. • Working week will be confirmed on application.

    Total hours per week: 40

  • Expected duration

    12 Months

  • Possible start date

    01 May 2023

  • Date posted

    13 Oct 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000095529

  • Positions

    1 available

What will the apprentice be doing?

The Parts Department is at the heart of our operations. Our Parts Assistants are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling, and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.

Your duties will vary from day to day and could include:

  • Providing advice to customers who are having problems with their vehicles
  • Taking sales orders from customers both face to face and over the phone
  • Stock control for vehicle parts and accessories
  • Maintaining an ordered stock room
  • Raising invoices for parts sold
  • Liaison with internal teams to ensure the correct stock is place at the right time

We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.

What training will the apprentice take and what qualification will the apprentice get at the end?

Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centres.

Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.

In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the National Learning Centre.

This is a fully rounded training experience where you will build life skills that last and gain both Apprenticeship qualifications and brand certifications.

On successful completion of the one-year programme you will receive the following:

  • Level 2 Customer Service Practitioner Standard
  • Brand specific certifications

What is the expected career progression after this apprenticeship?

Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.

Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Initiative, Non judgemental, Patience

Qualifications

GCSE or equivalent English & Maths (Grade 4/C or above) Essential

Things to consider

Information on the Apprentice National Minimum Wage can be found at https://www.gov.uk/become-apprentice/pay-and-conditions Please do not contact the employer, AEA are the main point of contact for this opportunity & carry out the full recruitment service for this employer. Approaching the retailer directly will not always help your application.

About the employer

Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Paint and Body and Volkswagen Commercial Vehicles. Our network of Volkswagen Group approved Paint and Body Centres deliver a first class service to customers using teams of highly trained experts and the same paint, parts and materials that are used at our factories. Our apprenticeship programme gives you the opportunity to become part of this network, working within an approved body shop and receiving world class training from our industry experts.

Employer

Portsmouth Van Service Centre

Address

Unit 4, Dunsbury Park

Garwood Road

Havant

PO9 4FE

Contact

Georgia Marlow

georgia.marlow@apprentice-employment.co.uk

07540 716312

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Training

Training provider

BABCOCK TRAINING LIMITED

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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