Customer Service Advisor Apprenticeship ECLAT COSMETIC LTD
The role of a Customer Service apprentice is to provide each and every one of our customers with consistently high levels of service. This exciting apprenticeship programme is ideal for someone who enjoys engaging with people, a challenging and varied working environment, and who wants to develop a long-term career
Closing date: 11 Jan 2024
Apprenticeship summary
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Annual wage
£11,830.00
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Working week
Monday to Friday, 9am – 5pm.
Total hours per week: 37.0
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Expected duration
15 Months
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Possible start date
22 Jan 2024
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Date posted
07 Oct 2022
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000093862
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Positions
2 available
What you will do in your working day
- Interpreting customer concerns and comments and liaising with supervisor/production staff
- Booking/scheduling deliveries
- Liaising with customers about any additional products and services
- Estimating time and costs associated with deliveries
- Handling customer complaints
- Responding to customer requests
The training you will be getting
Level 2 Customer Service Practitioner standard:
- Functional Skills in English and maths (if necessary)
What to expect at the end of your apprenticeship
The successful candidate can progress onto further training or into employment.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade C/4) Desired
About the employer
Employer
ECLAT COSMETIC LTD
Address
UNIT 22
LEYTON BUSINESS CENTRE
ETLOE ROAD
E10 7BT
Training
Training provider
FIRST RUNG LIMITED
Adjustments for experience
You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:
- training
- qualifications, like an NVQ in a relevant field
- industry or sector experience
Contact
Sabreena Valydon
07495 464797
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Demonstrating experience
If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.
You should be prepared to show your competence, and evidence of relevant qualifications
Before you apply
Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.