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Apprentice Customer Service Coordinator NUFFIELD HEALTH
Are you passionate about customer service? Then you could join the UK's leading Healthcare Charity. We're recruiting great people to our friendly, welcoming Contact Centre offering hybrid working. If you are looking to get your career started, you could join us here.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 21 Dec 2022
Apprenticeship summary
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Annual wage
£19,580.00
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Working week
Cover varied shifts (between Monday to Friday, 8am to 8pm and Saturdays, 9am to 1pm) Exact shifts to be confirmed.
Total hours per week: 37.50
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Expected duration
15 Months
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Possible start date
28 Dec 2022
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Date posted
06 Oct 2022
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000093550
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Positions
12 available
What will the apprentice be doing?
Join Nuffield Health and create the future you want, today.
Are you passionate about customer service? Then you could join the UK's leading Healthcare Charity. We're recruiting great people to our friendly, welcoming Contact Centre offering hybrid working. If you are looking to get your career started, you could join us here. We will:
- Offer you a generous benefits package, starting at £376.50 weekly pay (based on 37.5 hours per week)
- Provide on-going apprenticeship training and career development (15 months initially in learning with option for further progression to Customer Services Specialist Level 3 apprenticeship and beyond)
- Support you in the role through Line Management, a designated Mentor and team support
- Hybrid working - Epsom 2-3 days per week and working from home.
As an Apprentice Customer Service Coordinator at our Contact Centre, you'll bring and develop excellent verbal communication skills and a positive, proactive customer-focused attitude. Through on the job training aligned to the Customer Services Practitioner Level 2 Apprenticeship you will build on your logical approach and confidence, become familiar with a variety of systems, and learn to prioritise and manage your workload in a fast-paced team environment.
As a Customer Service Coordinator, you will:
- Expertly handle all contact with our customers
- Ensure the customer journey is always seamless
- Be part of an exciting, varied and dynamic environment
- Bring your skills to deliver excellent customer service, every time
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. With a range of fantastic lifestyle and wellbeing rewards, like free gym membership, generous annual leave and private healthcare. - at Nuffield Health, we'll take care of what's important to you.
At Nuffield Health you will be working towards your Customer Service Practitioner Level 2 Apprenticeship over the course of 15 months.
*Nuffield Health pay your salary on the last working day of the month.
It starts with you.
What training will the apprentice take and what qualification will the apprentice get at the end?
Customer Service Practitioner Level 2 Functional Skills in maths and English
What is the expected career progression after this apprenticeship?
On-going apprenticeship training and career development (15 months initially in learning with option for further progression to Customer Services Specialist Level 3 apprenticeship and beyond)
Requirements and prospects
Desired skills and personal qualities
Qualifications
About the employer
Employer
NUFFIELD HEALTH
Address
Epsom Gateway
KT18 5AL
Training
Training provider
LIFETIME TRAINING GROUP LIMITED
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Employer's Application Instructions
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 21 Dec 2022