Apprentice Sales Support Officer APPLOCUM LIMITED

Our Sales Support Officers are responsible for managing a variety of tasks supporting Key Account Managers and Consultants across the Sales Team. They will have a passion for customer service and always go the extra mile and will seek out opportunities to further grow AppLocum’s presence and represent AppLocum in a manner that displays our values.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 21 Apr 2023

Apprenticeship summary

  • Annual wage


    An exciting and challenging role within an innovative and dynamic organisation with up to 25 days annual leave plus bank holidays, great wellbeing benefits, opportunities for quick progression and other flexible benefits.

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday between 8.00am - 6.00pm.

    Total hours per week: 37.5

  • Expected duration

    17 Months

  • Possible start date

    24 Apr 2023

  • Date posted

    16 Sep 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Main Responsibilities and Duties:

  • To work closely with existing staff to support the management of multiple customer accounts, ensuring that a high level of customer retention and satisfaction is maintained
  • To match a variety of candidate roles to customer requirements supporting the end-to-end booking process
  • Support candidates to register via the Applocum App and successfully manage the candidate journey. Compiling and sending candidate mailshots with up-to-date vacancies for key accounts
  • Chasing weekly timesheets by ringing / emailing clients and candidates

What training will the apprentice take and what qualification will the apprentice get at the end?

The successful applicant will be working towards an Apprenticeship in Customer Service. This will include NVQ L2, Technical Certificate and Functional Skills.

Please be aware that whilst you will be working in the company, you will also be required to attend Alliance Learning ( Horwich ) for the Day release training.

What is the expected career progression after this apprenticeship?

Full time role for ideal candidate on completion of the qualification.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Problem solving skills, Analytical skills, Team working


GCSE or equivalent English (Grade A-C (4+)) Essential
GCSE or equivalent Maths (Grade A-C (4+)) Essential

About the employer

AppLocum’s vision is to empower healthcare professionals and organisations through technology by simplifying the locum staffing process. We approach healthcare recruitment with the combined expertise of seasoned consultants and experienced clinicians to support the healthcare industry’s staffing needs.








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Training provider



Recruitment Team

01204 677 888

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

Please register your details on our website and a member of our dedicated team will contact you.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 21 Apr 2023