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Receptionist/ Business Administrator Apprentice HEREFORD SERVICE AND MOT CENTRE LIMITED

A chance to be part of a local business in the motoring industry. You will be very much directly involved and part of the small team from day one.

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Closing date: 24 Oct 2022

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday 8.20am - 4.30pm

    Total hours per week: 40.0

  • Expected duration

    15 Months

  • Possible start date

    27 Oct 2022

  • Date posted

    12 Sep 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Excellent opportunity to work for an established car repairs / MOT centre, duties to include:

Reception duties:

  • Ordering parts
  • Organising staff / job sheets
  • Taking bookings
  • Invoicing
  • Taking payments
  • Tidying up reception area

What training will the apprentice take and what qualification will the apprentice get at the end?

Training through HWGTA normally comprises of five days per week in company with one day release as and when required at our Training Centre at Holmer Road, doing an appropriate course of study. Functional Skills Maths, English (if required).

A monthly monitoring visit in company will also take place, during which we make ourselves available for discussion about any special training that may be useful to you, and to identify and resolve problems if they arise.

At the end of your training period, you will be put through to an end point assessment with an external verifier where you will showcase and evidence your knowledge, skills, and behaviours.

You will gain a Customer Service Practitioner Level 2 Apprenticeship Level 2 

In addition, the training programme includes an optional 5-day team building residential course, usually held in April / May each year.

What is the expected career progression after this apprenticeship?

On successful completion of your apprenticeship a full time position will be discussed.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Customer care skills, Administrative skills, Team working, Initiative


GCSE or equivalent English (Grade 4) Essential
GCSE or equivalent Maths (Grade 4) Essential

Things to consider

This is a very busy garage, close to the city centre

About the employer

An established car repair centre in Hereford city- established 1988.




Unit 3C Perseverance Business Park



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Training provider



Hayley Grismond

01432 377010

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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