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Apprenticeship - Building Facilities Services Operative 150 HOLBORN OPERATIONS LIMITED

A position has been made available for an individual to assist the Building Management Team at a brand-new, technologically cutting-edge, commercial facility in Holborn with the day-to-day maintenance and operation of the building. The role will involve generally providing both direct as well as administrative support.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Sep 2022

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday, 09:00 - 17:30.

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    01 Nov 2022

  • Date posted

    12 Sep 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Attend FM and building committee meetings, taking notes/actions for follow-up
  • Maintain accurate document files through uploading current certificates and reports
  • Support internal compliance reporting, including reporting to the commercial and retail tenants, as well as reporting to the real estate management company
  • Maintain an updated log of building fire wardens and first-aiders, highlighting gaps and amending, when necessary
  • Additionally, act as one of the building’s designated fire wardens and first-aiders, when required
  • Assist with health and safety reporting and training within the building
  • Carry out routine FM checks of the whole building (e.g. fire doors, roof checks, etc. via lifts and stair flights) on a daily/weekly basis, as required (note: the building has 8 floors, as well as a basement)
  • Act as the first response to fault reports from building tenants and escalate issues to the relevant personnel
  • Supervise visiting contractors as they carry out their duties across the building, when required
  • Have basic IT skills and engage successfully with the building’s smart functionalities (training for specific systems will be provided)
  • Shadow and assist the 1st floor Client Services Manager to develop an understanding of the meeting room scheduling and set-up process, to be able to proactively assist, when required, with meeting room configuration and catering organisation
  • Provide support for furniture re-configuration for events in the 8th floor pavilion space, e.g. stacking chairs, transporting wheeled tables within the space as well as to and from the storage space in the basement
  • Be responsible for the upkeep of the non-plant basement spaces (i.e. the bike storage areas), ensuring the removal of litter and flagging issues to the Building Manager, if necessary
  • Be responsible for monitoring the general upkeep of the basement refuse facilities (i.e. bin storage units, compactor), escalating issues to the Building Manager or relevant personnel as needed
  • Monitor the loading bay area, ensuring it is free from debris/leaves to allow for effective delivery operations
  • Assist the security team with bike and pedestrian management in the loading bay area during busy periods at the rear of the building, or as necessary
  • Assist with mail room services and relevant machines, including the coordination and transportation of large deliveries up to commercial tenant floors

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 2 Facilities Services Operative standard:

  • Level 2 Facilities Services Principles

What is the expected career progression after this apprenticeship?

Following successful completion of the apprenticeship, the candidate will possess the necessary knowledge, functional skills and familiarity with the building and Building Team to potentially embark on a related, higher-level apprenticeship (e.g. L3 Facilities Management Supervisor).

This would be advancing on their original apprenticeship through enhanced supervisory and management responsibilities, continuing to expose the apprentice to facilities and services management.

Requirements and prospects

Desired skills and personal qualities

Organisation skills, IT skills, Team working, Communication skills


GCSE or equivalent Maths & English (Grade 3-9) Desired

Things to consider

- This position will often be relatively physical, with key responsibilities including navigating the multiple floors of the building as well as furniture reconfiguration. - As part of section 106, the successful applicant should reside in Camden.

About the employer

150 Holborn Operations Ltd has been created by DAR Group to manage the operations of their new 150 Holborn HQ building. Dar Group globally is in 59 countries and has 18,000 professionals. We are dedicated to planning, designing, engineering, managing and consulting for the world’s most important and exciting projects. We embrace challenges to empower communities worldwide: in suburbs and city centres, deserts and metropolitan areas, war zones and sacred shrines, our projects shape and improve people’s lives. We operate a collaborative model where we work together to support our clients and provide an end to end multi-disciplinary service offering.




150 Holborn



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Training provider


Apprenticeship standard

Facilities services operative

Level 2 (GCSE)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Sep 2022