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Great career start! Customer service apprenticeship NDH CARE LTD

We have an established care company who are looking for an enthusiastic customer services apprentice to join their team. The business is looking for a candidate who works well within a team, uses their initiative and has great communication skills. Would this be something you are looking for?

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Closing date: 10 Oct 2022

Apprenticeship summary

  • Annual wage

    £9,379.50

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday 9am-6pm on a rota system

    Total hours per week: 37.5

  • Expected duration

    12 Months

  • Possible start date

    17 Oct 2022

  • Date posted

    07 Sep 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000084654

  • Positions

    1 available

What will the apprentice be doing?

  • Have a level of customer care.
  • Contribute to a professional service that exceeds the expectations of the customer.
  • Carry out duties as required following set protocols, ensuring patient confidentiality.
  • Be keen to learn and develop.
  • The ability to work well in a team
  • The ability to manage your time effectively and prioritise your work
  • Good numerical and logical skills

What training will the apprentice take and what qualification will the apprentice get at the end?

Customer Service Level 2 
Functional Skills in Maths and English if required

What is the expected career progression after this apprenticeship?

A full-time position will be available upon successful and timely completion of the apprenticeship.


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience

Qualifications

GCSE or equivalent Maths and English (Grade 4/C) Essential

About the employer

NDH Care Ltd is established by Mr. Anilkumar Gajera and Mrs. Vaishali Gajera, both are professional qualified and have wide range of experience in health & social care sector. NDH Care Ltd is established in 2014 to provide community based care service that offers a range of support options in the comfort of your own home. We are registered with the CQC (Care Quality Commission) and we use the Fair Access to Care Criteria set by the DOH (Department of Health) in order to deliver a fair and equitable service to our clients. Our service is personalised to suit each individual. We provide services for the elderly and adults over the age of 18. NDH Care Ltd are extremely proud of their reputation and continuously strive towards excellence. The company has a strong staff team whose wealth of knowledge and experience ensures that we consistently deliver the support our Citizens have identified and require. All staff receive a fully enhanced disclosure and barring (DBS) check and full mandatory training prior to commencing work with clients so they receive the highest standards of care.

Employer

NDH CARE LTD

Address

ELITE HOUSE

70 WARWICK STREET

BIRMINGHAM

B12 0NL

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Training

Training provider

JUNIPER TRAINING LIMITED

Contact

Melanie Newman

melanie.newman@junipertraining.co.uk

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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