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Customer Service Level 2 Apprenticeship B R DISTRIBUTION LTD

Are you a motivated and competitive individual looking to build the first steps of a successful career? Do you want to earn £10,400 a year whilst learning? Do you seek a job role that offers high satisfaction as well as the opportunity to develop your skills and experience? If so, we have the perfect position for you!

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Closing date: 17 Oct 2022

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday, 9.00am - 5.00pm

    Total hours per week: 35.0

  • Expected duration

    16 Months

  • Possible start date

    18 Oct 2022

  • Date posted

    06 Sep 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    4 available

What will the apprentice be doing?

Duties and Responsibilities:

  • Checking stock levels regularly
  • Updating stock information on the computer system
  • Comparing items received against items ordered
  • Implementing or improving processes and procedures
  • Compiling daily reports and addressing inventory discrepancies
  • Maintaining records of pricing, purchases and other relevant information
  • Performing random checks and audits

Other duties will include:

  • Maintaining good communication with current suppliers
  • Understanding and comply with the Health & Safety policy of the business at all times
  • Presenting the business in a professional manner at all time
  • To undertake such other duties and responsibilities of an equivalent nature, as may be determined by the management from time to time
  • The carry out duties in compliance with the Equal Opportunities policy
  • To respect the confidentiality of information received
  • To be aware of the high profile of Company and to uphold it's standards at all times
  • To be aware of all emergency and fire evacuation procedures
  • To be aware of sections 7 & 8 of the Health and Safety at Work Act 1974
  • To understand that, as part of training you will be required to move to other parts of the Company.

What training will the apprentice take and what qualification will the apprentice get at the end?

Prospects & Qualification progression: 

  • Customer Service Level 2
  • In house training from the employer
  • Functional Skills maths and English training, if applicabl

What is the expected career progression after this apprenticeship?

  • To be confirmed by employer

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Administrative skills, Logical, Team working, Patience, Friendly, Enthusiastic, Time Management, Active listening skills, Interpersonal Skills


GCSE or equivalent Math & English (Grade C/4) Desired

About the employer

BR Distribution is a wholesaler specialising in the Distribution of Drum and Percussion Accessories. The Company has been established for over Twenty-five Years, Distributing Leading Brands of Percussion Accessories throughout the U.K. We distribute innovative Percussion and Drumming Accessories including quality handmade Snare Drums, Cymbals, Percussion and Marching Beaters. We are privileged to have distribution in the UK for: • Ahead Armor Cases • Ahead Drumsticks, Snare Drums and Accessories • Chalklin Percussion • Doc’s ProPlugs • Flix Products • Hotsticks • Istanbul Agop Cymbals • Roc n Soc Drum Thrones • TreeWorks • WorldMax We currently have an opportunity for an Apprentice Sales Advisor to join our team who has a keen interest in Music and Business. We are looking for a person with good organisational and communication skills; written and verbal with an excellent attention to detail and can work to deadlines.




UNIT 3-4




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Training provider



Matthew Connell

07717 752768

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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