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Apprentice Account Co-Ordinator JCT600 LIMITED

Do you have a passion for great customer service? Could you deliver a great standard of accurate work? Then it’s time you considered a career with JCT600 VLS. We are looking for passionate individuals with a love of all things that drive.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 04 Oct 2022

Apprenticeship summary

  • Annual wage

    £10,004.80 to £19,760.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Shift pattern TBC

    Total hours per week: 40.0

  • Expected duration

    18 Months

  • Possible start date

    11 Oct 2022

  • Date posted

    06 Sep 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000084188

  • Positions

    1 available

What will the apprentice be doing?

Your primary role would be to provide administration support to the Account Management team to ensure we deliver a robust and exclusive service to all customers.
You will be supporting the team to build and maintain strong customer relationships, producing accurate and competitive quotations, processing orders and handling customer enquiries in line with customer’s requirements and SLA’s.

You will be the first point of contact for a lot of our customer stakeholders and drivers so high levels of customer service are a must – you will be able to promote the company’s products and services with confidence and commitment whilst working within a close knit team to achieve business targets.

Main Job Function

  • Provide support to the Account Management team to ensure we deliver a high standard of customer service to all customers
  • Maintain, develop and grow customer accounts
  • Produce accurate, competitive quotations within an agreed timeframe
  • Process new vehicle orders in line with the customer’s requirements
  • Provide first line driver and customer support
  • Communicate effectively with all departments in the pursuit of providing the highest standards of account management

Key Tasks and Performance Objectives

  • Providing the Account Management team with robust operational backup and support
  • Preparing vehicle quotations in line with the customer requirements
  • Processing of all new vehicle orders to suit the customer’s requirement
  • Understanding and working in line with customer SLA’s
  • Maintaining and updating customer records
  • Handling customer enquiries
  • Completing all administration tasks in a timely, accurate manner

On the job training is provided and you will be paired up with an experienced team member. 20% of your working hours will be spent studying a level three Business Administration Standard.

What training will the apprentice take and what qualification will the apprentice get at the end?

Business Administrator Level 3.

This apprenticeship is delivered through work based learning, this means that all training is done at the workplace eliminating the need to attend college. The successful candidate will be allocated an assessor who will visit on site every 4-6 weeks and deliver all of the training to gain the qualification and provide the resources to complete work between visits.

What is the expected career progression after this apprenticeship?

This is a fantastic opening to gain permanent employment in a varied and ever expanding industry. JCT600 VLS has an enviable reputation for well trained, high quality staff and this is a career opportunity not to be missed.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Team working, Initiative

Qualifications

GCSE or equivalent English (Grade 4/C) Essential
GCSE or equivalent Math's (Grade 4/C) Essential

Things to consider

This apprenticeship may involve working from home but we would expect the role to be mainly office based where the candidate will be best placed to learn from all colleagues. It will be hard work but it is a great environment to work in. It offers opportunities for reward and progression.

About the employer

JCT600 has a long and proud motoring history extending back to 1946 when Tordoff Motors was first established, the leasing arm (VLS) was created in 1988. We have over 32 years experience in delivering the highest value fleet services. The business is one of the only truly independent/family owned providers of UK wide vehicle funding and management solutions. We have over 7,500 vehicles under management and provide a full range of fleet funding and fleet management services, all supported by our vibrant and experienced mix of people – we are professional with personality.

Employer

JCT600 LIMITED

Address

Tordoff House

Apperley Bridge

Bradford

BD10 0PQ

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Training

Training provider

LEARNING SKILLS PARTNERSHIP LTD

Contact

Holly

Holly.Parkinson@lsprecruit.com

07432840539

Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

To apply for this vacancy please click 'Apply now' and you will be redirected to the GetMyFirstJob website where you will be required to submit an application. If this is your first visit to GetMyFirstJob you will be required to register on the website, please complete all fields upon registration and ensure you attach a copy of your CV.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 04 Oct 2022