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Hospitality Team Member Apprenticeship Kings Arms Thornford

Join our award-winning team. Attracting clientele from Thornford and further afield we are both a village and destination venue. We use locally sourced produce with meats prepared by a family butcher. Skills can be developed but you must have a passion for food and ensuring the highest standards delivered every single meal.

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Closing date: 08 Jan 2023

Apprenticeship summary

  • Annual wage


    + Tips paid monthly. Performance and salary reviewed after month one, and month six. Annual pay review.

  • Working week

    Wednesday to Sunday. Wednesday to Saturday working split shifts (11am-3pm & 5.30pm-9.30pm) & Sunday single shift (11am - 4pm) Hours are for guidance & are subject to slight change to meet business requirements. Lunch included on split shifts

    Total hours per week: 38.0

  • Expected duration

    12 Months

  • Possible start date

    19 Jan 2023

  • Date posted

    11 Aug 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Preparation for each shift. Tables set with menus cutlery and condiments, bookings prepared for, outside and inside ready for service, bottling up, ice, lemon sliced etc.
  • Ensuring you gain a good knowledge and understanding of our products, ensure all hygiene practices are followed pre, during and post service, surfaces and equipment maintained to the highest standards. Including the recording of measures taken.
  • You will work across all aspects of front of house service as your skills develop, ensuring customer service of the highest standards. Greeting, seating, order taking, order delivery (meals and drinks to the table), customer check backs, clearing, cleaning and preparing tables for next guests. This also incudes assistance to the kitchen team when required. Such as desserts.

As your skills develop you will take on greater responsibility under the guidance of front of house manage and owner Mat Stayner

What training will the apprentice take and what qualification will the apprentice get at the end?

The apprenticeship training is delivered through a combination of workplace learning and regular college attendance. This training will teach you the knowledge, skills and behaviours set out in the Hospitality Team Member standard. Functional Skills in Maths and English may also be required depending on current level.   

What is the expected career progression after this apprenticeship?

With a full time position available following successful completion of the apprenticeship you will continue to develop skills and advance in our establishment

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience


GCSE or equivalent English (Grade A*-C or 9-4) Desired
GCSE or equivalent Maths (Grade A*-C or 9-4) Desired

Things to consider

You MUST be prepared to commit to your work and training for the duration of the apprenticeship. You will be required to have a telephone interview with Yeovil College prior to your application being passed on. If a suitable candidate is found prior to the advertised closing date, it may close earlier so please apply early to avoid disappointment.

About the employer

The Kings Arms is situated in the village of Thornford, West Dorset and lies between the towns of Sherborne and Yeovil, where a warm welcome awaits you in this family friendly Free House. A dog friendly bar area flows through to the dining room, showcasing local artist’s work. Two outside areas, the beer garden and a non-smoking terrace, are found either side of the building with a children’s play area adjacent to the well-used skittle alley and function room towards the rear of the beer garden offering a menu using locally sourced produce, a selection of wines, soft drinks and freshly ground coffees. With a fine selection of fine local and west country ales, the West Dorset pub of the year 2020 and featuring in the CAMARA good beer guide 2021 and 2022. We accept CAMRA vouchers. The hub of the village and a destination for walkers and cyclists to stop off at, a place to drink and dine, the Kings Arms also attracts many from neighbouring villages and towns. The kings Arms is a truly quintessential village pub.


Kings Arms Thornford


Kings Arms

Pound Road



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Training provider



Wendy Jenkins

01935 845392

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)

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