Customer Service Apprentice DISTRIBUTION MANAGEMENT SOLUTIONS LTD
Due to our rapidly growing industry and recent expansion, we have an exciting opportunity for an customer service apprentice to join our friendly and award-winning team. This company is a logistics and freight reseller and partner with the major courier providers. Ideally looking for someone who is looking for a career within customer service.
Closing date: 31 Mar 2023
Apprenticeship summary
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Annual wage
£10,101.00
Day off on your birthday Casual dress code Team building activities Onsite parking Annual leave 22 days + bank holidays
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Working week
Working hours Monday to Friday 9.00am – 5.30pm
Total hours per week: 37
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Expected duration
12 Months
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Possible start date
01 Apr 2023
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Date posted
11 Aug 2022
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000075867
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Positions
1 available
What will the apprentice be doing?
The apprentice role will include:
· Providing support to the customer service team
· Liaising with suppliers
· Accurate data entry
· Monitoring and maintaining supplier discrepancies
· Shipment tracking
· Maintaining customer records & administrative tasks
- Ensuring outstanding customer service both internally and externally is provided
The company are looking for individuals with the following skills:
· Good communication skills.
· Able to manage a variety of tasks at any given time.
· Have excellent problem-solving skills.
· Good IT skills
What training will the apprentice take and what qualification will the apprentice get at the end?
The apprentice will have full support from the customer service Manager and team as they will be working towards the Level 2 Customer Service Practitoner apprenticeship.
Training will be office based in Portland Dorset with one day a week at Weymouth college throughout the apprenticeship.
What is the expected career progression after this apprenticeship?
Once the apprenticeship is complete there is the opportunity for more training and a full time position and career within the company
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Math (Grade 9-4) Desired
Things to consider
About the employer
Employer
DISTRIBUTION MANAGEMENT SOLUTIONS LTD
Address
11A FIRST FLOOR
SOUTHWAY
PORTLAND
DT5 2NJ
Training
Training provider
WEYMOUTH COLLEGE
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Before you apply
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