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Apprentice Customer and Recruitment Administrator BARDWOOD SUPPORT SERVICES LIMITED

A customer orientated apprenticeship which encompasses recruitment tasks. Ideal stepping stone for those that wish to combine a little of recruitment tasks as well as customer service administration.

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Closing date: today

Apprenticeship summary

  • Annual wage

    £12,430.60

  • Working week

    Monday to Friday 9am - 5pm

    Total hours per week: 35

  • Expected duration

    12 Months

  • Possible start date

    01 Sep 2022

  • Date posted

    26 Jul 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000069769

  • Positions

    1 available

What will the apprentice be doing?

Your key responsibilities will be: 

Advertising roles through various job boards 
Update databases and assist with a variety of administration 
Communicate with customers over the phone and in person interviews (where possible) 
Build customer relationships and attending networking events 
Maintain and promote the reputation of the company
Agree and support development plans following appraisal
Maintain / promote company vision and values
Assist in the development of the business strategy to deliver and maintain growth
In liaison with HR Manager ensure employee issues are dealt with according to Company Policy
All staff to work to the Quality Procedures and to the recognised Industry standards
Support the business as required by the Managing director 
Support the company with any projects as required

Be the focal point for customers and clients calling into the office - personally and over telephone and emails. 

What training will the apprentice take and what qualification will the apprentice get at the end?

Customer Service Level 2 Practitioner 

Training will be remote via online learning platform and tutorials 

What is the expected career progression after this apprenticeship?

Apprentice has the opportunity to continue with organisation full time with further learning.  However, this is not always guaranteed. 


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Customer care skills, Team working, Initiative, Patience, Willingness to learn, Adaptable

Qualifications

GCSE or equivalent Maths and English (Grade D/ 3) Essential

Things to consider

Position may close earlier than expected if successful recruitment has taken place

About the employer

BardWood Support Services a successful recruitment company to the FM industry have an exciting opportunity as we are hiring a recruitment apprentice Based in our head office in Wickford Essex, the position entails working as part of a team and closely with the account managers to gain a full understanding of the role and the wider business

Employer

BARDWOOD SUPPORT SERVICES LIMITED

Address

WOODLAND PLACE

HURRICANE WAY

WICKFORD

SS11 8YB

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Training

Training provider

CROWN VOCATIONAL TRAINING LIMITED

Contact

Sophie Chowdhury

schowdhury@crownvt.co.uk

01702597499

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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