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People Consultant Apprentice (35405) ALDERMORE BANK PLC

An exciting role providing administrative support and advice across the full employee life cycle, including resourcing, learning and development, reward, employee relations and other general HR queries relating to people policies and processes.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 19 Aug 2022

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday 9.00am – 17.00pm

    Total hours per week: 35

  • Expected duration

    2 Years

  • Possible start date

    29 Aug 2022

  • Date posted

    19 Jul 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

A normal day will include:


Employee and manager support: Act as subject matter expert and coach to all employees both within the HR team, and the wider bank in the effective use of our People System, to support and drive self-service approach to people management; ensure that the HR section of the intranet remains current and relevant; facilitate and manage corporate induction sessions to ensure all new employees joining the bank understand our organisation, structure and obligation

Resourcing: Supporting managers with recruitment administration; ensuring new starters are added to systems as needed, ensuring new starters are on-boarded in a positive manner, and solving any system problems as they arise; managing the internal moves process and creating and extending contracts; creating and extending NDA’s for contractors and managing their onboarding

Learning & Development: Allocating and managing appropriate on line training modules to all employees and supporting managers in ensuring their team members complete all regulatory training; supporting the L&D Partner with logistics of training programmes run within the Bank; assisting with Wellbeing and Engagement initiatives; managing data production and follow up activities; raising invoices on behalf of the L&D partner; playing an integral role in delivering Aldermore’s internal recognition scheme, supporting the administration of the professional study of Aldermore’s employees by fielding applications, raising invoices, and identifying any payroll impact

Reward: Supporting regular activity through the annual pay and bonus process, including administration around employee benefit, reward schemes and performance management; liaising with our external providers to ensure all plan participation is accurate and records complete and up to date; processing invoices in relation to plan costs; involvement in ad hoc reward based initiatives; ensuring data is accurate and reconciling data on a regular basis

Payroll administration: Manage pay-related requests from managers and employees to ensure compliance with relevant policies; compile monthly payroll data in the appropriate format and submit to our external payroll provider; carry out detailed and accurate data review and reconciliation to ensure payroll can be calculated accurately; managing and resolving payroll queries as they arise and escalating where necessary

Data management: Manage all changes to employee data including communication with employees and other parties; ensuring robust data records within Oracle and other data records; carrying out data/file audits; ensure that all changes are accurately imported into payroll and HR systems ensuring data accuracy within MI reporting

Policy and process support: Managing flow of queries into the general mailbox and MyHR phone lines, acting as the first line of HR and responding with timely and accurate information within SLA’s to help employees and managers understand how people policies impact them and how this should be applied; escalating queries where necessary and managing the solution


What will happen next

New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:

· More about this vacancy and any others you are suitable for

· Any training you need to complete

· What the next steps will be


How you could get there

If you would be catching public transport for this role, visit the Journey Planner on to see how you would get there and how long it would take.

What training will the apprentice take and what qualification will the apprentice get at the end?

Full apprenticeship training provided, working towards an Advanced Level Apprenticeship gaining a Level 3 qualification in Human Resources.

What is the expected career progression after this apprenticeship?

Possible progression within the company and progression onto the next level apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Administrative skills, Analytical skills, Initiative, Interpersonal skills, Enthusiastic


GCSE or equivalent English (Grade A*-C/9-4) Essential
GCSE or equivalent Maths (Grade A*-C/9-4) Essential

About the employer

We were born out of a financial crisis; drawn to the plight of UK small and medium sized businesses, homeowners, landlords, savers and vehicle owners - helping them through some tough times. We were determined to redefine the role of banking and open-up the world of finance for our customers. Today, once again, and now part of the FirstRand Group, we’re facing huge challenges both in society and in our economy. Finance is rapidly changing; people are expecting more, and technology is transforming services. At the same time, the number of people who don’t conform to the way banks usually do business is growing. So, how do these people find funding to fulfil their hopes and dreams? Answering this need is nothing new for us. We turn problems into opportunities and help those that others turn their backs on. How? By lending the money people save with us, to the majority who aspire to get on in life, building businesses, buying property and purchasing important assets such as vehicles, trucks and machinery. We support the exceptions to the rule, looking for ways to say yes, rather than no, focusing on peoples’ future potential. Being fairer, more inclusive and making finance work for good. That often means helping to get a business started, to invest and grow a venture or to create jobs. It also means supporting people to get a home or a vehicle, have some security, to create memories or a legacy for their family. Whoever we’re supporting, we don’t exploit – we back people to help them fulfil their hope and dreams by getting money to where it’s needed, making our whole economy prosper. It’s always made us stand out from our competitors. It’s made us money, saved us money, attracted and kept great people. It’s how we create a compelling customer experience and do good for the UK’s economy and society. We’re proud that we challenge the status quo. Proud of the positive difference we get to make to peoples’ lives. Proud to create hope and certainty. Proud to be here for our customers when they need us.




40 Spring Gardens


M2 1EN

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Training provider


Apprenticeship standard

HR support

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 19 Aug 2022