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Inclusion and Corporate Development Apprentice North Somerset Council

We are looking to recruit a Business Administration Apprentice for the Inclusion and Corporate Development Team, required to undertake routine and regular tasks and to support the team and manager to deliver an effective service. We are part of the wider People Services Team, that includes HR and Health and Safety Teams.

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Closing date: 12 Aug 2022

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Thursday 8.45am - 5.00pm 8:45am - 4.30pm on Fridays. 45 minute lunch break.

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    22 Aug 2022

  • Date posted

    19 Jul 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Daily Duties:

  • Carry out allocated or routine activities to provide information for the Inclusion and Corporate Development Team Manager and team members to support decision making.
  • Follow step by step instructions that detail the actions to be taken and provide a process map for designated activities.
  • Arrange learning events or meetings as required and prepare paperwork such as attendee packs and pre-course information in advance for attendees. Take notes as required and prepare final versions for circulation. 
  • Provide support for identified projects and undertake specific tasks to achieve project milestones.
  • Provide telephone answering service including taking simple accurate messages in accordance with procedures.
  • Undertake the administrative of team files to improve filing and retrieval of documents in compliance with legislation such as GDPR and employment.
  • Support the team with effective information and administrative systems proposing changes to processes to the manager and helping implement new ways of working.
  • To operate standard computer applications to produce well-presented and accurately typed letters, reports, and documents making use of all facilities.
  • To input information contained on appropriate documentation and transfer data to computer-based records and to amend and update as required.
  • To carry out general office duties as required, including duties associated with the processing of mail, photocopying, etc.
  • To maintain accurate filing system to ensure ease of retrieval in accordance with procedures.
  • To compile and maintain relevant evidence in support of achieving the Level 3 Business Administration Apprenticeship within the timescales for the level of study.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 3 Business Administration Apprenticeship Standard.
  • Attendance of 2 workshops a month for the first 6 months.
  • Assessor visits to the workplace once the workshops have finished to prepare you for your End Point Assessment.
  • If you have not already achieved a C/4 + in both maths and English (or equivalent) and cannot provide evidence in the form of a certificate, you will also need to achieve Functional skills at Level 2, in both Numeracy and Literacy. This will include sitting an exam.
  • You will be given 20% of your working week dedicated to your apprentice study, or Off the Job Training, to carry out self-supported study, compiling your portfolio or completing work set by your assessor.
  • End point assessment to achieve your final apprenticeship grade.
  • On the job training and coaching by line manager and NHS England training.

What is the expected career progression after this apprenticeship?

Potential for a role within the team or wider council, however this is not guaranteed.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Customer care skills, Problem solving skills, Number skills, Team working


GCSE or equivalent English (Grade 4/C or equivalent) Essential
GCSE or equivalent maths (Grade 4/C or equivalent) Essential

About the employer

North Somerset Council is an exciting and rewarding place to work. Our services matter to people and they are at the heart of the local community. We provide support to vulnerable adults and children whilst maximising their independence, and we protect and improve the environment to make it a thriving and sustainable place to live, work and visit. Inclusion and Corporate Development are responsible for a wide range of areas including: • the council’s consideration of equality, diversity and inclusion. • supporting the council’s apprentices. • support for the Armed Forces community. • the provision of learning and development for council staff and elected members. • looking after council employee well-being. It is a busy team with great opportunities to learn new skills.


North Somerset Council


Town Hall

Walliscote Grove Road


BS23 1UJ

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Training provider



Chloe Bishop

Apprenticeship standard

Business administrator

Level 3 (A level)

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