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Business Admin Apprentice ROCKTHORN LTD

This is an exciting apprenticeship for someone who is keen to gain a career within administration and work their way up the ladder. This is a fantastic opportunity for the right candidate.

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Closing date: 30 Aug 2022

Apprenticeship summary

  • Annual wage


    You’ll be joining a highly successful plant hire and procurement company. We provide generous holiday allowance, pension scheme, free parking and excellent job prospects.

  • Working week

    Monday to Friday 7.30am to 5pm

    Total hours per week: 42.5

    (the hours are based on the candidate being over 18)

  • Expected duration

    15 Months

  • Possible start date

    31 Aug 2022

  • Date posted

    18 Jul 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

The main responsibility of a plant hire & sales desk controller is to deal with customer queries and orders in a professional manner as well as promoting the company to existing and new suppliers and customers.


The day-to-day duties of a plant hire & sales desk controller to include:


●      Responding to customer enquiries about plant, machinery, and tool hire.

●      Pro-actively promoting the company at all times

●      Developing professional relationships with internal and external clients

●      Maintaining and exceeding company targets

●      Setting up customer hire contracts

●      Negotiating costs and preparing invoices

●      General administration

●      To develop both new & existing clients and to keep in regular contact to achieve absolute loyalty

●      Create and fulfil client opportunities, following agreed procedures

●      Educate customers on product range

●      Understanding customer needs and requirements, research accounts, identify key players

●      Maintain & expand your data base

●      Analyse monthly customer sales report to identify customer trends and act on declining or underutilised accounts

What training will the apprentice take and what qualification will the apprentice get at the end?

  • You will work towards completing a Level 3 Business Administration standard
  • All learning will be delivered remotely by LMP Education and the employer will give you time out of your working week to focus on your qualification

What is the expected career progression after this apprenticeship?

This is a great opportunity to work within a growing company. The employer is keen to support progression. 

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Customer care skills, Administrative skills, Team working


GCSE or equivalent English and Maths (Grade A-C (4-9)) Essential

About the employer

Rockthorn Ltd is a national plant hire procurement company supplying equipment to the construction and related industries all over the country. Projects from small general builders right through to major infrastructure and archaeology works. Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you.




Suite 2

Keswick Hall



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Training provider



Naomi Lovell

Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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