This is the perfect opportunity if you are looking to start a career in Customer Service, in a lively and busy School Office. The knowledge, skills and behaviours you will learn can be applied to many other sectors. You will play an integral part of a highly supportive School Administrative team. No two days are the same,
Closing date: 13 Sep 2022
Please note that your annual salary will be calculated on 30 hrs pw over 39 term weeks of the year split pro rata over 12 therefore you will be paid a fixed monthly amount each month.
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
Total hours per week: 30
Possible start date
14 Sep 2022
14 Jul 2022
Level 3 (A level)
What will the apprentice be doing?
- Greeting clients face-to-face
- Answering the phone and taking messages
- Responding to social media and email enquiries
- Helping with diary management
- Receiving deliveries.
What training will the apprentice take and what qualification will the apprentice get at the end?
Customer Service Level 3
Blended learning with 1-2-1 meetings with your trainer
This is work based learning therefore no day release
The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of Customer Service contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.
What is the expected career progression after this apprenticeship?
Upon successful completion of the apprenticeship, there may be the possibility of a full-time permanent position. This is at the discretion of the employer.
Requirements and prospects
Desired skills and personal qualities
GCSE or equivalent Maths (Grade A*-C/9-4 or equivalent) Desired
Things to consider
About the employer
Customer service specialist
Level 3 (A level)
Before you apply
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