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Receptionist - Customer Service Apprentice S & J SYNERGY LTD

S&J Synergy have a vacancy for a customer service apprentice to join their friendly team. This is an excellent opportunity for anyone who is looking to start their career as a receptionist, you will learn essential customer service skills in an office environment, and you will assist staff with general office duties.

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Closing date: 31 Aug 2022

Apprenticeship summary

  • Annual wage

    £8,754.20

    Please note your wage will be paid either weekly or monthly depending on the employer.

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday shifts to be confirmed

    Total hours per week: 35

  • Expected duration

    15 Months

  • Possible start date

    12 Sep 2022

  • Date posted

    06 Jul 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000062883

  • Positions

    1 available

What will the apprentice be doing?

Duties and responsibilities will include:

  • Greeting customers & visitors, offering them refreshments
  • Supplying visitors with the correct PPE before going onto site
  • Answering phones, directing calls, taking messages, taking orders over the phone if applicable, making outgoing calls
  • Collecting & distributing post
  • always Keeping Reception & Kitchen clean and tidy
  • Managing and ordering stationary supply
  • Taking on tasks from Directors & Assisting all staff in their job roles
  • Document filing & Archiving
  • Making orders & sending request forms to directors for approval
  • All other general office administration with use of all Microsoft packages

What training will the apprentice take and what qualification will the apprentice get at the end?

Customer Service Practitioner Level 2 Apprenticeship Standard:

  • Functional Skills in maths, English if required
  • On-programme learning to include knowledge, skills and behaviours relating to all aspects of customer service
  • Preparation for end point assessment

What is the expected career progression after this apprenticeship?

This apprenticeship could potentially lead to full time employment upon completion. If you are looking to start your career in a busy office environment providing first class customer care, this is the perfect opportunity for you.
 
 


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Team working, Initiative, Punctual and reliable, Smart Appearance

Qualifications

GCSE or equivalent English and Maths (Grade A-C / 7-4) Desired

Things to consider

Consider travel arrangements

About the employer

S & J Synergy offer a Waste management, Materials Recycling Facility, they are a locally owned and managed company with a client base covering the whole of the Yorkshire and more. The directors of the company bring with them a wealth of knowledge and industry experience that allows S&J Synergy the confidence and credentials to undertake contracts within any business type or industry no matter how large or small. We look to bring cost effective solutions to your business that will be tailored for you through a unique and innovative approach to your specific needs and industry sector.

Employer

S & J SYNERGY LTD

Address

VULCAN STREET

HULL

HU6 7PS

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Training

Training provider

KINGSTON UPON HULL CITY COUNCIL

Contact

Courtney Parker

business.engagement@hullcc.gov.uk

01482 614 157

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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