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Administration Apprentice (35391) THE UNIVERSITY OF MANCHESTER

An exciting role providing front of house support to a busy Dean’s Office, within the Faculty of Humanities at The University of Manchester . The successful applicant will provide clerical and administrative support for a range of activities.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 26 Aug 2022

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday 9am - 5pm

    Total hours per week: 35

  • Expected duration

    18 Months

  • Possible start date

    05 Sep 2022

  • Date posted

    04 Jul 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

To provide a welcoming and effective reception service including all associate duties of running this service. This may include:

• Positively and pro-actively welcoming all visitors to the Dean’s office
• Liaising with faculty leadership executive assistant team to coordinate meetings and visitors
• Ensuring guests are fully accommodated on arrival with refreshments
• Provide an exceptional standard of customer care to all visitors to the Dean’s Office
• Act as the primary contact for the estates team when accessing the building

Work alongside colleagues across the Faculty Office, providing support where required, across a broad range of business and administrative support. This may include:
• Photocopying, printing, and ensuring papers are ready for members of senior leadership
• Ordering office supplies and ensuring levels are stocked, as required
• Arranging meetings, including booking rooms, and taking necessary meetings notes
• Data collection/collating responses as required
• Preparing presentations, and gathering information for briefing documents
• Supporting financial administration on key tasks and actions
• Administering internal annual leave system
• Support with administrative tasks for the academic staff development program such as updating registration lists etc
• Any other duties as required by the executive team
• Log with the estates team any issues relating to the maintenance of the faculty office buildings, and liaise with them to ensure colleagues are notified of remedial works

Undertake work in areas of compliance required by the faculty to meet its obligations, including supporting colleagues to ensure the faculty complies with its Health & Safety regulations. This may include
• Ensuring signage is in place
• First aid resources are ordered and in situ
• Conduct site inspections, as required, and ensure remedial action takes place
• Procuring equipment and managing distribution, as required
• To maintain confidentiality of information in line with data protection requirements and University Policy
• To comply with University Health and Safety requirements
• Provide ad hoc administrative support to other teams within the faculty, when required
• This role will primary be situated on campus, due to the nature of the work required from the role

How you will be supported
Full training and support will be provided by The Growth Company and by Stamford Products Ltd.’s sales administration team, to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be

How you could get there
If you would be catching public transport for this role, visit the Journey Planner on to see how you would get there and how long it would take.

What training will the apprentice take and what qualification will the apprentice get at the end?

Full apprenticeship training provided, working towards an Advanced Level Apprenticeship gaining a Level 3 qualification in Business Administration.

What is the expected career progression after this apprenticeship?

Possible progression within the company and progression onto the next level apprenticeship.

Requirements and prospects

Desired skills and personal qualities

IT skills, Customer care skills, Team working, Time management skills, Good work ethic, Professional attitude, Flexible, Can-do attitude


GCSE or equivalent English (Grade A*-C/9-4) Essential
GCSE or equivalent Maths (Grade A*-C/9-4) Essential

About the employer

The UK’s largest campus-based university, delivering higher education with more than 400 degree courses offered and hundreds of specialist research groups. A major employer in Manchester with over 11,000 staff, we have the biggest student community in the UK.




Oxford Road


Greater Manchester

M13 9PL

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Training provider


Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 26 Aug 2022