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IT Support Apprentice (The IT Store) The IT Store

Estio Training have an exciting new opportunity for an IT Support Apprentice with The IT store, an apple repairs retailer and repair specialist.

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Closing date: 22 Aug 2022

Apprenticeship summary

  • Annual wage

    £12,000.00

  • Working week

    Days and shifts to be confirmed.

    Total hours per week: 37.5

  • Expected duration

    17 Months

  • Possible start date

    29 Aug 2022

  • Date posted

    27 Jun 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000059237

  • Positions

    1 available

What will the apprentice be doing?

  • diagnostic of product issues
  • repair apple products
  • recovery of Liquid damaged devices
  • screen replacements
  • data recovery
  • iMac SSD upgrades
  • installing software
  • password resets
  • troubleshoot user and software issues
  • sales support
  • customer service

What training will the apprentice take and what qualification will the apprentice get at the end?

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:

  • Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
  • Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
  • Prioritise systems support tasks and monitor and maintaining system performance.
  • Maintain regulatory, legal and professional standards.
  • Support the information systems needs for your business.

What is the expected career progression after this apprenticeship?

The role offers long term security and the opportunity to progress into a permanent position.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Problem solving skills, Technical issue skills

Qualifications

GCSE or equivalent English (Grade A*-C/9-4 or equivalent) Essential
GCSE or equivalent maths (Grade A*-C/9-4 or equivalent) Essential

Things to consider

The role offers long term security and the opportunity to progress into a permanent position.

About the employer

The IT Store is an independent Apple computer retailer and repair specialist in the heart of Kingston Upon Thames offering sales, repairs and advice on almost every recent Apple product and service.

Employer

The IT Store

Address

10 Thames Street

Kingston Upon Thames

KT1 1PE

Contact

Tom Crossland

tom.crossland@estio.co.uk

0113 3500 333

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Training

Training provider

ESTIO TRAINING LIMITED

Apprenticeship standard

Information communications technician

Level 3 (A level)

Before you apply

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