Apprentice Aftercare Administrator emh group
An excellent opportunity has arisen for an apprentice to work for emh Development Aftercare Admin Team, based either in our Coalville office or at home. This varied and exciting role will enable you to develop a wide range of skills and experience in the new build construction aftercare area of the business.
Closing date: 18 Aug 2022
Apprenticeship summary
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Annual wage
£9,974.00
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Working week
9.00am - 5.00pm Monday - Friday
Total hours per week: 35.0
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Expected duration
18 Months
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Possible start date
25 Aug 2022
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Date posted
22 Jun 2022
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000057849
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Positions
1 available
What will the apprentice be doing?
Duties to include: Assist with handling all initial communication for the defect & aftercare team including emails and telephone enquiries With support from the defects and aftercare team provide an administration and support service for the department. Provide customer support for issues on new homes incl, defect reporting and aftercare queries Assist with managing internal repair system for all new build defect repairs & monitoring defects patterns on all new build sitesWhat training will the apprentice take and what qualification will the apprentice get at the end?
Customer Service Practitioner Apprenticeship Standard Functional skills in maths and English if required Internal relevant training courses as required for the jobWhat is the expected career progression after this apprenticeship?
It is expected that upon completion of the Intermediate Apprenticeship there may be an opportunity to progress further within the organisation onto a suitable pathwayRequirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade 4) Desired
Things to consider
About the employer
Employer
emh group
Address
Memorial House
Whitwick Business Park
Stenson Road
LE67 4JP
Training
Training provider
P.T.P. TRAINING LIMITED
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
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