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Customer Service Apprentice BUBBLES, SHOWERS AND BATHROOMS LIMITED

Are you able to communicate well and like to engage with customers? Opportunity for an outgoing and engaging candidate to be part of the successful customer service and sales team in a busy environment.

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Closing date: 05 Sep 2022

Apprenticeship summary

  • Annual wage

    £11,700.00

  • Working week

    This is a 5 day position, Monday, Wednesday, Thursday, Friday, Saturday, with working hours 09:30 to 17:00 daily Total hours per week: 37.50

    Total hours per week: 37.5

  • Expected duration

    12 Months

  • Possible start date

    12 Sep 2022

  • Date posted

    06 Jun 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000052434

  • Positions

    1 available

What will the apprentice be doing?

Responsibilities for the role include:

Working at the trade counter for counter sales to the public, of bathroom and hot tub accessories
Taking payments by cash, card etc.
Taking phone calls from customers
Advising customers regarding products/purchases
Writing up orders/invoices 
Keeping showroom shelves and product areas stocked and tidy

Attending 5 workshops at college throughout the duration of your apprenticeship to help your knowledge development

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 2 apprenticeship standard, including Functional Skills if required.

You will work with expert assessors to develop new knowledge, skills and behaviours within the profession. You will experience a blended learning model. You will gather learning evidence, journals and off-the-job records using your e-portfolio.

At the end of the planned learning period, it will be agreed that you are ready to enter 'Gateway' and for your End Point Assessment to be arranged.

What is the expected career progression after this apprenticeship?

Upon successful completion of this apprenticeship, there may be the opportunity to work towards a higher level programme to further enhance your skills within this role.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Number skills, Logical, Team working, Initiative, Non judgemental, Patience

Qualifications

GCSE or equivalent English (Grade 3) Essential
GCSE or equivalent Maths (Grade 3) Essential

About the employer

Bubbles Bathrooms is a showroom and retail unit for showers, bathrooms and hot tubs; it is over 7,000 sq feet and based in Mansfield Woodhouse. The showroom has over 40 permanently installed bays showcasing a wide range of fitted bathrooms products, along with many accessories to give your bathroom a quality finishing touch.

Employer

BUBBLES, SHOWERS AND BATHROOMS LIMITED

Address

UNIT 3

BLOCK 19

OLD MILL LANE INDUSTRIAL EST

NG19 9BG

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Training

Training provider

WEST NOTTINGHAMSHIRE COLLEGE

Contact

Laura

apprenticeships@wnc.ac.uk

01623 900467

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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