Customer Service Apprentice BUBBLES, SHOWERS AND BATHROOMS LIMITED
Are you able to communicate well and like to engage with customers? Opportunity for an outgoing and engaging candidate to be part of the successful customer service and sales team in a busy environment.
Closing date: 05 Sep 2022
Total hours per week: 37.5
Possible start date
12 Sep 2022
06 Jun 2022
Level 2 (GCSE)
What will the apprentice be doing?
Responsibilities for the role include:
Working at the trade counter for counter sales to the public, of bathroom and hot tub accessories
Taking payments by cash, card etc.
Taking phone calls from customers
Advising customers regarding products/purchases
Writing up orders/invoices
Keeping showroom shelves and product areas stocked and tidy
Attending 5 workshops at college throughout the duration of your apprenticeship to help your knowledge development
What training will the apprentice take and what qualification will the apprentice get at the end?
Level 2 apprenticeship standard, including Functional Skills if required.
You will work with expert assessors to develop new knowledge, skills and behaviours within the profession. You will experience a blended learning model. You will gather learning evidence, journals and off-the-job records using your e-portfolio.
At the end of the planned learning period, it will be agreed that you are ready to enter 'Gateway' and for your End Point Assessment to be arranged.
What is the expected career progression after this apprenticeship?
Upon successful completion of this apprenticeship, there may be the opportunity to work towards a higher level programme to further enhance your skills within this role.
Requirements and prospects
Desired skills and personal qualities
GCSE or equivalent Maths (Grade 3) Essential
About the employer
WEST NOTTINGHAMSHIRE COLLEGE
Customer service practitioner
Level 2 (GCSE)
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