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Business Administrator Apprenticeship Level 3 MAKEHAPPEN GROUP LIMITED

Makehappen Group Ltd is looking to add an apprentice coordinator to our growing team in HQ Leeds, to play an important role in planning and tracking work activities for our Openreach contract, you will also receive; • Free onsite parking • Access to 1000’s of discounts • Onsite gym and pool table • Excellent career opportunities

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Closing date: 02 Sep 2022

Apprenticeship summary

  • Annual wage

    £10,004.80 to £19,760.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    Monday to Friday 8am to 5pm, 1 hour for lunch.

    Total hours per week: 40

  • Expected duration

    18 Months

  • Possible start date

    05 Sep 2022

  • Date posted

    29 May 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

As an apprentice coordinator you will be responsible for coordinating and tracking work activity by consulting with the project manager and on-site supervisors.

  • Accept and schedule work to meet contract requirements
  • Validate each job to ensure the required information if available
  • Ensure job packs are sent in a timely manner and issued to both field staff and supervisors prior to works commencing
  • Liaise with field-based staff and supervisors to ensure information is received
  • Update client & internal systems in real time.
  • Effective planning and prioritisation of daily activities associated with operational delivery for direct labour employees in order to achieve a minimum given amount of revenue weekly
  • Deal with client queries promptly and effectively, escalating to relevant managers where appropriate
  • Manage resource and liaise with other members of the co-ordination team to ensure all contract KPI’s are met
  • Process and apply for DFE’s where required and ensure all DFE’s are approved by the client
  • Ensure applications for permits/ notices are completed and that they are granted prior to works commencing.
  • Ensure that all permits/ notices are work started, stopped & registered within the appropriate timescales to ensure fines and penalties are not incurred.
  • Report internally when required to relevant managers with information regards to changes, delays, and mitigations

     Perform any other duties as reasonably requested


What training will the apprentice take and what qualification will the apprentice get at the end?

The apprentice will complete the following training, Business Administrator Apprenticeship Level 3 , all training will take place on site in the work place.

How to manage stakeholders
Relevant laws and regulations
Financial processes such as accounting, payroll, & managing budgets
How to manage change
Project management
Factors that affect organisations, including political, economic, social
IT packages
Record & document production
Interpersonal skills
Coaching others
Effective communications
Quality procedures
Planning & organisation

What is the expected career progression after this apprenticeship?

The administration role may be a gateway to further career opportunities, such as management or senior support roles.  
Upon completion you could progress onto the Level 4 Higher Apprenticeship in Business Administration or apply for job roles including:  
• Administration Officer / Executive 
• Administration Team Leader / Office Supervisor 
• Personal Assistant 
• Secretary  

Requirements and prospects

Desired skills and personal qualities

IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Analytical skills, Logical, Team working, Initiative, Non judgemental, Patience


GCSE or equivalent Math's & English (Grade GCSE C/4 or above) Essential
Other Functional Skills Math's & English (Grade Level 2) Desired

Things to consider

If you are looking for a fast-paced role where every day is different and to be part of a rapidly growing business, then we would love to hear from you. Apply Today!

About the employer

There are a lot of things that we makehappen. Like bringing ultrafast fibre connectivity to the nation through our dynamic turnkey process. Doing it faster, more efficiently and with less disruption with our innovative trenching technology. And most importantly, with a superb team of people behind us. From project managers, vehicle and machine operators, engineers, coordinators and many more. Whatever they do, they do it with that attitude that gets stuff done, moves things forward and keeps finding better ways. Whatever is needed, we makehappen.







LS10 1DF

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Training provider



Shirley Kay


Apprenticeship standard

Business administrator

Level 3 (A level)

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