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Apprentice Customer Service Support PAYME LTD

A fantastic opportunity to join an extremely busy but happy payroll company. Offering excellent customer service to our customers. Helping them to get paid accurately and on time and just keeping them happy.

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Closing date: 28 Aug 2022

Apprenticeship summary

  • Annual wage

    £9,750.00

  • Working week

    Monday to Friday 8am until 4pm and/or 9.30am until 5.30pm possibly rotating between the two shifts. 30 minute lunch.

    Total hours per week: 37.5

  • Expected duration

    12 Months

  • Possible start date

    29 Aug 2022

  • Date posted

    30 May 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000048234

  • Positions

    2 available

What will the apprentice be doing?

A fantastic opportunity to join an extremely busy but happy payroll company.

Working in customer service you will help our company to keep all of our customers happy and support our internal teams by answering queries over the telephone and on WhatsApp also over our portal or even manning our live chat facility

So if you’re a bit of a chatterbox with a passion for helping people then this could be the job for you

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 2 Customer Service Practitioner apprenticeship standard, which includes:

Functional Skills in maths and English (if required)

End-Point Assessment (EPA)

Company In-house training, working with a trained team who will provide the time and attention not only to make you skilled within our area but more importantly 'supported'.

What is the expected career progression after this apprenticeship?

Exellent prospects to become a Customer Service team leader or specialise in one of our other departments such as payroll, sales or account management.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Team working, Good written and verbal skills, Knowledge of social media

Qualifications

GCSE or equivalent Maths and English (Grade 4 or above) Desired

Things to consider

The location of the Payme office is Equinox III, Audby Ln, Wetherby LS22 7RD, please check your travel for a 8am or 9.30am start, you will be asked when called. Please note that interviews may take place before the vacancy close date and the successful applicant may start before the advertised start date. Please apply early.

About the employer

We are an FCSA & Professional Passport accredited payroll, umbrella & CIS company that delivers outstanding value and service to companies, agencies and contractors. We provide professional payroll and contracting services tailored to meet the needs of staffing agencies and employer organisations.

Employer

PAYME LTD

Address

Equinox 2

Audby Lane

Wetherby

LS22 7RD

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Training

Training provider

LEARNING INNOVATIONS TRAINING TEAM LIMITED

Contact

Steve Marshall

smarshall@learninginnovations.co.uk

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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