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Road Logistics Sales Apprentice Kuehne+Nagel

We are currently recruiting for motivated and enthusiastic individuals to join our hugely successful international road logistics team in Newcastle as a Sales Apprentice. This is an exciting opportunity to join one of the world’s leading logistics and freight forwarding companies and will help you to gain an insight into the industry.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Jul 2022

Apprenticeship summary

  • Annual wage

    £15,500.00

  • Working week

    Monday - Friday, 08:30 - 17:00

    Total hours per week: 37.5

  • Expected duration

    2 Years

  • Possible start date

    01 Sep 2022

  • Date posted

    23 May 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000046614

  • Positions

    2 available

What will the apprentice be doing?

We are currently recruiting motivated and enthusiastic individuals to join our hugely successful international road logistics team in Newcastle as a Sales Apprentice. This is an exciting opportunity to join one of the world’s leading logistics and freight forwarding companies and will help you to gain an insight into the industry and help you forge a career in sales.
Your Role:
As part of our Road Sales team, you’ll be liaising with all relevant parties to ensure that our customer expectations are met/exceeded during the movement of their goods across Europe. You’ll be in communication with various people and using IT systems to process requirements from customers and overseas agents. It’s a varied role, and your training will equip you to be involved in problem-solving, finance tracking and supporting the account managers with their day to day duties.
Your Responsibilities:
Our Road Logistics Sales Apprenticeship is a two-year programme, combining practical on-the-job training with study towards the Level 2 Customer Service certificate followed by the Level 4 Sales Executive apprenticeship. You will work within a successful Sales team while learning everything you need to know to be a top sales performer whilst supported by your peers, your managers, and the apprenticeship team within Kuehne+Nagel.
Your apprenticeship will include:
Face to face workshops
1:1 meetings with your tutor every month
On the job training to enable you to put into practice the skills you are learning
In the first part of your apprenticeship, you will focus on getting to grips with delivering excellent customer service, and in the second part, you will build on this foundation to develop specialist Sales skills – you may even be given your Customer Service or Sales Account to manage! Beyond this, there is an opportunity for successful apprentices to secure a full-time position and promotion into a Freight Account Manager role and achieve bonuses and pay rises connected to the apprenticeship programme.
You’ll be learning how to:
Efficiently process bookings from clients and overseas agents onto the system
Provide operational support for the Freight Account Managers when required
Liaise with all relevant parties throughout the shipment to organise the movement of goods
Deal with any issues that may arise during a load and ensure the client or Freight Account Manager is updated
Process sales and purchase invoices of the branch
When deemed necessary, aiding in the completion of other departmental work to ensure efficiency and effectiveness of the department to ensure customer service, internal or external, is continually maintained.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 2 Customer Service Practitioner 
  • Level 2 English and maths and Functional Skills (if required)
     
     

What is the expected career progression after this apprenticeship?

You will be expected to move onto a Level 4 Sales Apprenticeship on completion of the Level 2
On successful completion of the apprenticeship, there is the opportunity to secure a full time role within the Overland Sales Team. After gaining your qualifications and learning how to be an effective member of the team, successful apprentices are expected to be ready for promotion into a Freight Account Manager role
You will have the opportunity to receive pay raises and bonuses during your apprenticeship but, beyond this, Freight Account Managers also  and gain access to an attractive performance related bonus scheme

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Team working, Initiative, A willingness to learn, Strong personality, Resilience, A drive for success

Qualifications

GCSE or equivalent Maths and English (Grade A*-C/9-3 in English and maths) Desired

About the employer

Since 1890, when the business was founded in Bremen, Germany, by August Kuehne and Friedrich Nagel, Kuehne + Nagel has grown into one of the world’s leading logistics providers. Today, the Kuehne + Nagel Group has more than 1,300 offices in over 100 countries, with over 74,000 employees. Our key business activities and market position are built on the company’s truly world class capabilities. We provide logistics services to virtually all key industry sectors including: Aerospace Automotive FMCG High Tech Industrials Oil & Gas Logistics Pharma & Healthcare Retail.

Employer

Kuehne+Nagel

Address

Ocean Estates

Trafford Park Road, Trafford Park

Manchester

M17 1AS

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Training

Training provider

SR APPRENTICESHIPS LIMITED

Contact

Louise Spring

louise.spring@sr-apprenticeships.co.uk

07485302270

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Jul 2022