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Business Administration Apprenticeship RYDAL COMMUNICATIONS LTD

Rydal are looking to recruit an apprentice Billing Assistant to join their Billing Team and the successful applicant will be joining a leading business within the Telecommunications and Managed IT industry.

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Closing date: 14 Jul 2022

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday 9.00am – 5.30pm ½ hr unpaid break

    Total hours per week: 40

  • Expected duration

    18 Months

  • Possible start date

    15 Jul 2022

  • Date posted

    12 May 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Main Duties
Collection and importing of the daily files
Adding new billing items to the Billing Spreadsheet
Calculate and apply approved credits confirming billing details
Manging ticket queue
Set up customers on the Billing Platform
Assigning an Account Manager to each new customer
Managing time and workload to complete billing tasks within time
Ability to multitask effectively
Work to be processed with the highest level of accuracy
Provide support for other Departments when required

What training will the apprentice take and what qualification will the apprentice get at the end?

Business Administraion Level 3


Policies and procedures

Organisation Mission and Values

Other workplace training:

Relevant regulations and policies

Union Street online resources for using ability - Foundation 1 and 2.

Training delivered via college:


Event Management

Project Management

Ethical Issues in the workplace

Technology use in business

Understanding business stakeholders

What is the expected career progression after this apprenticeship?

To achieve the Business Administration Apprenticeship 

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Initiative, Patience


GCSE or equivalent English (Grade Grade 4 or C) Essential
GCSE or equivalent Maths (Grade Grade 4 or C) Essential

Things to consider

• Competitive starting salary • 21 days annual holiday + 8 bank holidays • On-site free parking • Pension with Employer contributions • Opportunity for Career Development • Experience Team Building days out and Team Incentives • Full appreciation and reward of hard working and long-term commitment

About the employer

Rydal was established in 2008 and has since evolved into an Award Winning, fully pledged Communications and Managed IT provider with over 65 employees. Our service offering now specialises in Managed IT, phone systems, VoIP solutions, Business broadband, mobile airtime and CCTV. This allows us to offer our Clients a one stop shop service where they can rely on a trusted provider who truly does care about their Business. Rydal’s success is solely down to it’s people and family-run approach. We invest in our people, helping Rydal to achieve its goals with powerful consulting, adaptive personal approach, great customer service and best of breed products. Rydal lives by it’s core values - CONSULT -CONNECT -CARE








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Training provider




01223 418778

Apprenticeship standard

Business administrator

Level 3 (A level)

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