Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

Business Administration Level 3 Apprentice North East Procurement Organisation

NEPO have an exciting opportunity for three people to join their friendly team as Business Administrator Apprentices! The successful candidates will work towards the level 3 Business Administrator apprenticeship standard whilst being trained to undertake a wide range of administrative duties.

Sign in to apply

Closing date: 30 Aug 2022

Apprenticeship summary

  • Annual wage


    Apprentice minimum wage for first 12 months, then progresses onto National Minimum Wage for age.

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday for 37 hours per week. Shifts to be confirmed.

    Total hours per week: 37

  • Expected duration

    18 Months

  • Possible start date

    01 Sep 2022

  • Date posted

    12 May 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    3 available

What will the apprentice be doing?

  • Undertake a range of general administration and organisational support to the NEPO team.
  • Learn how to support NEPO’s governance and corporate meetings  by organising meetings, preparing, and updating documents and digital information.
  • Learn how to perform diary management functions for officers within NEPO including arranging and re­arranging meetings, room booking and organising refreshments.
  • Learn how to provide basic facilities management – setting up rooms for meetings, assisting attendees and ensuring necessary equipment and resources are available as required.
  • Attend meetings and workshops and learn how to record actions and minutes. 
  • Learn how to use data and information to track project milestones across the business.
  • Learn how to gather and use data and information to populate performance reports.
  • Learn how to carry out routine basic invoicing, creating purchase orders and processing payments.
  • Learn how to support booking of business travel arrangements.
  • Learn how to produce accurate records and documents including emails, letters, and reports.
  • Demonstrate your ability to make recommendations for improvements and present solutions to line manager.
  • Demonstrate that you understand the importance of decision making and learn how to make effective decisions based on sound reasoning and deal with challenges in a mature way.
  • Develop interpersonal skills to be able to build and maintain positive relationships within your own team and across the organisation and wider stakeholders.
  • Learn how to influence and challenge appropriately and become a role model to peers and team members.
  • Develop good communications skills, whether face-to-face, on the telephone, in writing or on a digital platform and use the most appropriate channels to communicate effectively.
  • Demonstrate the necessary level of expertise required to complete tasks and apply yourself to continuously improve your work.
  • Learn how to take responsibility for initiating and completing tasks, managing priorities and time to successfully meet deadlines.
  • Ensure appropriate attention is given to your own health and safety, and the safety of your colleagues and visitors, following established procedures.
  • Attend training as determined appropriate by NEPO in relation to working practices and the Apprenticeship programme.
  • Any other responsibilities allocated which are appropriate to the grade of the post.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • The sucessful candidate will come out with a Business Administration Level 3 Qualification
  • Maths and English to Level 2 required, if not already achieved 
  • Knowledge, Skills and Behaviour in relation to:

-customer service principles and practices

-business principles

-technical competencies

-knowledge and understating

-research activities

-commercial awareness

-managing challenging situations and taking ownership

health and safety

  • Ongoing assessment by the employer and provider – for example meetings with apprentice, employer and learning provider, observations of workplace, gathering evidence  
  • Undertake a self-assessment in the last month of their apprenticeship to enable them to see whether they are confident that they have taken on board all aspects of the occupation. This self-assessment must be submitted to the independent end point assessor as a source of evidence to prepare for independent End Point Assessment which will include a showcase portfolio; a project; an employer reference and a structured interview about their portfolio and project.  

What is the expected career progression after this apprenticeship?


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Problem solving skills, Number skills, Team working, Initiative


GCSE or equivalent Maths, English and ICT (Grade grade 4-9 / A-C or equivalent) Essential

About the employer

Since 1976, NEPO has worked in partnership with Northeast local authorities on the strategic procurement of high value goods and services in order to deliver savings, maximise efficiencies and promote best practice. Collaboration is at the heart of everything that NEPO does. Our procurement solutions are the result of extensive consultation with the public sector, suppliers and end-users, so that we deliver positive outcomes for the communities we serve.


North East Procurement Organisation


Northern Design Centre

Abbots Hill

Baltic Business Quarter


You must have JavaScript enabled to view a map of the location


Training provider



Alex Helm


0191 433 8761

Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.