Warehouse Apprenticeship - Chepstow Howden's Joinery Ltd

To effectively manage the Depot warehouse in line with Company Policy and Procedure, ensuring compliance with Health & Safety Regulations as outlined in the company Health & Safety file.

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Closing date: 22 Sep 2017

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday

    Total hours per week: 40.00

  • Apprenticeship duration

    52 weeks

  • Possible start date

    25 Sep 2017

  • Date posted

    24 Mar 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

Key Accountabilities & Responsibilities

  • Meet trade business customer service requirements in the effective processing of customer sales, after sales service and cross selling to ensure that at all times customer service needs are met
  • To unload and check accuracy of all incoming stock supplier deliveries in line with the Health & Safety offloading procedures and company policy
  • To carry out daily checks on the forklift truck and other mechanical equipment in accordance with Health & Safety Policy.  To report all defects to the Depot Manager
  • Maintain high level of security in accordance with company policy.  Carry out the required security checks on all outgoing orders and deliveries, whilst adhering to Health & Safety Regulations and stock management guidelines.
  • To deal with returns from customers in a courteous, professional and knowledgeable way
  • To carry out daily/weekly stock checks, according to procedure, to ensure an accurate computer stock file
  • To understand and comply with company policy regarding damage controls and replacement part ordering
  • Maintain general housekeeping duties within the warehouse, stock rotation and product group, cleanliness and tidiness in line with Company safety standards and expectations
  • To participate as an effective and willing team member to achieve individual and team goals
  • To ensure a safe and comfortable environment is maintained for customers and employees within the store.  Ensure compliance with Health & Safety Regulations
  • To assist with any other reasonable request in order to fulfil the requirements of the business and smooth operation of the depot
  • This is not intended to be an exhaustive list of responsibilities, but outlines the salient points of the role.

Requirements and prospects

Desired skills

  • Ability to effectively communicate with colleagues at all levels including Managers
  • Ability to effectively communicate with customers and suppliers
  • Ability to prioritise own workload
  • Ability to meet tight deadlines
  • Ability to work on own initiative

Personal qualities

  • Pleasant, friendly manner in order to clearly articulate Howdens Joinery products to the public
  • Organised and committed approach
  • Positive attitude to work

Qualifications required

No formal qualifications required just a genuine interest in the area and a passion to succeed.

Future prospects

Excellent career prospects for the right person to progress within the company.

Things to consider

Weekend work not included whilst on the apprenticeship scheme.

About the employer

Howdens Joinery is a Trade Only business who has been selling to trade professionals since 1995. There are currently over 620 depots nationwide, so it’s likely they are local to you. The company specialises in kitchens and they supply over 350,000 kitchens each year. In light of this, they have shown growth over the years and are currently in the top 150 companies in the UK. The vision of the business is to develop an additional 200 depots nationwide in the next few years.


Howden's Joinery Ltd


Unit 8-10

Bulwark Industrial Estate



NP16 5QZ

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Training provider

This is a work based apprenticeship with regular visits from an assessor to aid in the completion of a Level 2 in Trade Business Services, Functional Skills if required.

Apprenticeship framework

Trade Business Services

Training provider


Applications for this apprenticeship are being processed by The Real Apprenticeship Company


Recruitment 01926298030 recruitment@thereal.company

Before you apply

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Closing date: 22 Sep 2017