Apprentice Customer Service Assistant Arwin Cleaning Services

Working as an Apprentice Customer Service Assistant you will be responsible for liaising with customers, booking appointments, providing quotes.

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Closing date: 26 Sep 2017

Apprenticeship summary

  • Monthly wage


  • Working week

    Working vary shift patterns. May have to work occasional weekends but will be given back Time in Lieu.

    Total hours per week: 35.00

  • Apprenticeship duration

    12 months

  • Possible start date

    02 Oct 2017

  • Date posted

    15 Mar 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number


  • Positions

    1 available

Whilst working for Arwin Cleaning Services you will be involved in both the customer service and physical aspects of the job.

The role will include;

  • building databases
  • updating social media
  • checking and replying to e-mails
  • setting up reminder systems
  • calling customers
  • dealing with customer phone calls 
  • generating new business
  • using cleaning equipment and products to revive carpets and upholstery

Requirements and prospects

Desired skills

  • Knowledge of social media
  • Good IT skills
  • Good communication skills

Personal qualities

  • Good work ethic
  • Able and willing to lift cleaning equipment


Qualifications required

No specific qualifications required, the right candidate will need to have enthusiasm and willingness.

Future prospects

Potential to work as full-time employee upon completion of Apprenticeship.

Things to consider

This job will involve working some Saturdays. This job will also be physical.

About the employer

Cleaning Services


Arwin Cleaning Services


2 The Meadway


IG10 3AN

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Training provider

  • Level 3 Customer Service QCF
  • Level 2 Functional Skills in English and Maths if required 

Apprenticeship framework

Customer Service

Training provider


Applications for this apprenticeship are being processed by Aspire2Learn


Nicholas 0208 9899832

Before you apply

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Closing date: 26 Sep 2017