IT Support Apprenticeship - 10658 VENOM IT LIMITED

This is a fantastic opportunity to join an exciting and vibrant environment. Here, you get to earn and learn. Apply now!

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Closing date: 01 Sep 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday - Friday 9.00am - 5.30pm

    Total hours per week: 37.50

  • Apprenticeship duration

    14 months

  • Possible start date

    08 Sep 2017

  • Date posted

    07 Mar 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number


  • Positions

    1 available

Responsibilities of the Apprentice – In this role you will:

  • Be supporting thousands of end users with their enquiries
  • Resolve a range of IT issues
  • Support and maintain the internal infrastructure
  • Assist with day to day IT support calls and problem solving 
  • Assist with first line support and escalation to 2nd line

Requirements and prospects

Desired skills

You will ideally have:

  • Excellent communication skills, both written and verbal
  • A high attention to detail, along with problem solving skills
  • Good organisation skills and a willingness to learn
  • Enthusiasm and passion for IT
  • A passion for learning and implementing new technologies

Personal qualities

Someone with an enthusiastic, professional attitude and a commitment to learning new skills.

Qualifications required

You will ideally have 5 GCSE Grades (C and above) or equivalent, including Mathematics and English.

Future prospects

You will gain a permanent role following the successful completion of the apprenticeship.

Things to consider

Benefits • Ongoing training and development • Gym membership • Team social events • Here you will gain a blend on-the-job experience, face-to-face workshops and online learning which will teach a range of new skills including: Networking and Architecture, Mobile and Operating System, Cloud Services, Coding and Logic, Business Process

About the employer

You will be working for… A specialist IT Support and Microsoft Certified partner. This is a fantastic opportunity for an apprentice to gain on-the job experience with a young, dynamic team. Be part of QA’s 10k in Tech and add yourself to the UK’s tech explosion!




55 Washway Road


M33 7AB

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Training provider

Are you a bit of a problem-solver? Eager to take your technology knowledge to the next level?

Our training programme is designed to provide you with real-world skills using the most recent IT Technologies to transform you into a highly-skilled IT Apprentice (all debt free!)

Our apprenticeships blends on-the-job experience, face-to-face workshops and online learning which will teach you a range of new skills including:

  • Networking and Architecture
  • Mobile and Operating System
  • Cloud Services
  • Coding and Logic
  • Business Process

Apprenticeships and Vendor qualifications Level 3:

  • Advanced Apprenticeship Infrastructure Technician Level 3 (equivalent to A- level educational level)
  • MTA Networking Fundamentals
  • MTA Mobility and Devices Fundamentals
  • MTA Cloud Fundamentals
  • One Microsoft MOC on demanded course

Apprenticeship framework

IT, Software, Web & Telecoms Professionals

Training provider


Applications for this apprenticeship are being processed by QA Limited



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Closing date: 01 Sep 2017