Business Administration Apprenticeship Sandicliffe Motor Contracts

This is a rare opportunity to join a highly successful regional company, gaining experience of all areas of their business throughout the duration of the first year of apprenticeship training. Working in a fast paced environment with varied duties the successful applicant will be given an opportunity to shine and become an invaluable team member.

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Closing date: 31 Aug 2017

Apprenticeship summary

  • Annual wage

    £9,250.00

  • Working week

    Monday - Friday 9.00am - 5.30pm

    Total hours per week: 37.50

  • Apprenticeship duration

    13 months

  • Possible start date

    01 Sep 2017

  • Date posted

    24 Feb 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001176222

  • Positions

    1 available

Your first year of apprenticeship in this role will require you to spend time with all departments within the Company.  This will provide you with a full understanding as to the nature of the business, how it works but also to discover where your strengths lie for future training and employment

The departments are Sales & Customer Services, Accounts, Technical & Vehicle Administration, Marketing and finally IT.

Each department will involve the following core duties

  • Taking incoming calls, directing to the correct contact as necessary
  • Dealing with enquiries by phone, email and fax
  • Establishing and maintaining client, supplier and colleague relationships
  • Creating and maintaining client, supplier & vehicle records
  • Work towards the successful achievement of team targets
  • Effectively managing your own time in line with deadlines
  • Organising your work to ensure timely completion
  • Undertaking any work delegated by the management team, telephone calls, mailshots, typing or allocating group booking accommodation
  • Maintain the high level of customer service to all past, existing and future clients & colleagues in line with company policy
  • Maintain high levels of Health and Safety awareness and report any areas of concerns immediately
  • Maintain high standards of housekeeping for all areas of the site
  • Put improvement suggestions forward where appropriate
  • To fulfil the requirements of the Apprenticeship scheme

Requirements and prospects

Desired skills

  • Computer literate with Microsoft office software
  • Good telephone skills
  • Excellent customer service and interpersonal skills
  • Ability to work under pressure and remain calm at the first point of contact
  • Attention to detail to ensure all information is communicated and recorded correctly
  • Willingness to undertake any training offered to improve skills or gain qualifications

Personal qualities

  • Positive outlook, competitive, flexible and pro-active
  • Friendly team player with a genuine desire to progress
  • Able to work on own initiative as well as part of the team
  • Confident & outgoing manner
  • Strong work ethic and genuine desire to succeed in the workplace

Qualifications required

You should have a minimum of  3 GCSE's at Grade A*- C or equivalent including Maths & English Language.

Future prospects

This is an opportunity to establish yourself as the 'go to' person in any of the areas of the business, in return there are genuine opportunities to progress both your career and training development.

Things to consider

You will be spending an average of 3 months at a time with each department in your first year, working in a variety of roles and therefore need to be adaptable to change and willing to learn new skills and perform a number of different business administration roles. From 1st October 2016 The National Minimum Wage (NMW) rate for apprentices is £3.40 per hour. From April 2017 this rises to £3.50 per hour. This applies to 16-18 year old apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other apprentices the National Minimum wage appropriate to their age applies. The Minimum Wage for Apprentices applies to time spent on the job plus time spent training.

About the employer

As one of the UK’s leading independent companies, Sandicliffe Motor Contracts has been serving businesses with vehicle fleets for over three decades. Providing an extensive range of contract hire, fleet management services and rental solutions, we pride ourselves on our exceptional levels of service and support.

Employer

Sandicliffe Motor Contracts

Address

Fields Farm Road

Long Eaton

Nottingham

NG10 1SG

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Training provider

  • Diploma in Business Administration Level 2 
  • Functional Skills English, Mathematics and ICT (if applicable)
  • Employment Responsibilities and Rights
  • Personal Learning & Thinking Skills

Apprenticeship framework

Business and Administration

Training provider

TRAINING SERVICES 2000 LTD

Applications for this apprenticeship are being processed by Training Services 2000 Ltd

Contact

Wendy Taylor 01332 296995 taylorw@chesterfield.ac.uk


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Closing date: 31 Aug 2017