IT/CRM Support Apprentice A-Safe (UK) Limited

Estio Training has an exciting new opportunity for an IT & CRM Support Apprentice with A-Safe in Elland, Halifax. This is a great opportunity for a highly motivated, pro-active individual who is seeking to develop their career.

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Closing date: 03 Nov 2017

Apprenticeship summary

  • Annual wage

    £7,500.00

  • Working week

    Shifts TBC

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    17 Nov 2017

  • Date posted

    22 Feb 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number

    VAC001175321

  • Positions

    1 available

Some of your duties and responsibilities in this role will include:

  • Data Steward for UK and Export sales teams – chasing opportunities that need to be closed etc.
  • Data cleansing and integrity issues such as de-duplication jobs and merging records
  • 2nd line support for CRM issues emanating from the subsidiaries
  • 1st line support for CRM issues originating in A-Safe HQ
  • Troubleshooting break fix issues
  • Escalating issues to support company, chasing tickets with Gap and Microsoft where required
  • Deputising for CRM Manager
  • Running queries and setting up views as required by CRM users
  • Updating training materials after changes or enhancements
  • User Acceptance Testing in sandbox
  • Setting up user accounts and permissions

Requirements and prospects

Desired skills

  • Communicate with and support colleagues, customers, and suppliers in a professional manner. 
  • Demonstrate excellent English oral and written communication skills
  • Demonstrate proficiency in the use of standard applicable computing disciplines including change, configuration, problem, performance, and operational management.

Personal qualities

  • Highly motivated
  • Pro-active
  • Ambitious 

Qualifications required

5 GCSEs at grades A*- C or equivalent (including English Language and Maths)

Future prospects

The role offers long term security and the opportunity to progress into a permanent position.

About the employer

A-SAFE are the inventors and manufacturers of fixed, polymer safety barriers, used around the world to offer unbeatable, cost saving protection for buildings, personnel and equipment. A-SAFE products have been rolled out as best practice across the world by Nestlé, and other recent clients include Coca-Cola, BMW, 3M, Heathrow Airport, Unilever and Jaguar-Land Rover. The company was formed in Halifax in 1984 and now has offices and resellers in over 30 countries, including Germany, France, USA, Italy, Spain, Australia and in Scandinavia.

Employer

A-Safe (UK) Limited

Address

Ainley Industrial Estate

Elland

HX5 9JP

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Training provider

The Estio Training IT Apprenticeship programme gives people the opportunity to get hands on experience in the IT industry whilst still employed in a real paid job with no cost or debt.

Learners will receive eleven weeks of intensive training. Whilst in the workplace, apprentices will also receive continual assessment, and help and guidance from a dedicated trainer who will be there to ensure that they get the most from their work experience.

Training will lead to industry-recognised qualifications including: 

  • Infrastructure Technician Standard

Apprenticeship framework

IT, Software, Web and Telecoms Professionals

Training provider

Outsource Training Development

Applications for this apprenticeship are being processed by Estio Technology Recruitment Ltd

Contact

Alex Christodoulou 01133 500 333 alex.christodoulou@estio.co.uk


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Closing date: 03 Nov 2017