Business Administration Apprenticeship ITL (North East) Limited

• Answering incoming telephone calls • Data entry • Booking of appointments

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Closing date: 23 Aug 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Monday - Thursday 9am - 5:30pm Friday 9am - 5pm

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    30 Aug 2017

  • Date posted

    20 Feb 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

  • Answering incoming telephone calls
  • Data entry
  • Booking of appointments
  • Managing diaries
  • Emailing customers/interpreters
  • Other administrative duties

Requirements and prospects

Desired skills

  • Good telephone manner
  • Organised
  • Able to cope under pressure
  • Good communication skills

Personal qualities

  • Confident
  • Outgoing
  • Hard working
  • Well groomed
  • Professional manner

Qualifications required

Grade C or above in GCSE Maths and English or equivalent.

Future prospects

Possibility in a permanent position upon the completion of the Apprenticeship.

Things to consider

ITEC North East are working on behalf of this company. Do not contact the company directly, if you have any queries please contact ITEC North East on the contact details provided.

About the employer

ITL North East Limited are a leading supplier of interpreting and translation services for the public sector. We currently provide interpreters for a range of customers including GP practices, hospitals Police forces and Courts. We are looking to appoint an apprentice to work in our booking team within our Gateshead office.


ITL (North East) Limited


William Street


NE10 0JP

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Training provider

  • QCF Level 2 in Business Administration
  • Functional Skills
  • Technical Certificate

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by ITEC North East Ltd


Sammy-Jo 01325328428

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Closing date: 23 Aug 2017