Letting Officer Apprentice THOMAS BROOKES LIMITED

Primarily office based property management and letting officer role, which includes booking in viewings, inspecting properties, creating contracts and paperwork, and dealing with every day customers.

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Closing date: 25 Sep 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Mon-Fri 9am to 4pm (1 hour lunch break) Occasional Saturday work may be required

    Total hours per week: 30.00

  • Apprenticeship duration

    12 months

  • Possible start date

    03 Oct 2017

  • Date posted

    28 Feb 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

Summary of role:

  • Answering customer queries
  • Receiving and dealing with customers face to face
  • Responding to enquiries via email
  • Arranging customer viewings
  • Handling complaints
  • Helping and assisting in the office
  • Arranging maintenance work on properties
  • Liaising with landlords, tenants and contractors
  • General property management
  • Data inputting using bespoke systems
  • Some general administrative duties
  • Occasional conduction of viewings

Requirements and prospects

Desired skills

  • Full Driving Licence and access to own car desired but not essential
  • Fast learning
  • Excellent telephone manner
  • Good computer skills
  • Good communication skills

Personal qualities

  • Organised
  • Good attention to detail
  • Friendly
  • Good sense of humour
  • Passionate about business and a desire to work in the industry.

Qualifications required

  • GCSE Maths and English A-C (or equivalent)

Future prospects

The smaller nature of the business opens up tremendous job opportunities for the right candidate, with a clear ladder to a full property manager role and even office manager.

About the employer

A nationwide estate and letting agent specialising in student accommodation. Well respected among students and landlords as an agent that provides exemplary customer service. Working as part of a small team, the office has a family feel and everyone gets on well.




138 Woodhouse Street



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Training provider

Full on-the-job training and support will be provided to enable the successful applicant to undertake the full range of duties required of the role.

In addition, training will also be provided towards the Apprenticeship in Business Administration Level 2 through in house delivery.

The Business Administration Level 2 consists of the following:

  • Level 2 NVQ in Business Administration
  • Technical Certificate
  • Employment Rights and Responsibilities (ERR)
  • Functional Skills in Literacy and Numeracy and ICT


Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by BABINGTON BUSINESS COLLEGE LIMITED


Richard Davenport 01332 345450 Richard.Davenport@babingtongroup.co.uk

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Closing date: 25 Sep 2017